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the Grout Doctor

Founded 2016 • With Angi since August 2016

4.5

(5) Verified Reviews

Business Details

Phone Number

Address

245 E Julia St

Angier, NC 27501

Description

The Grout Doctor®, We Cure Sick Grout®. The Grout Doctor® is in the business of restoring health and beauty to tile, grout, and natural stone surfaces. Our goal is to give new life to your existing tile, grout and stone by offering "grout healthy" treatments and after-care products. We educate our

Verified Reviews

A few reviews for this pro...
1.0

08/07/2019


Tom T.

Contacted this company over a week ago via Angie's List..no reply. Poor way to conduct business!

Description of Work
tile cleaning/grout sealing

Category ceramic tile

Service Provider Response

[Member Name Removed], I'm sorry we missed your contact. I have searched our messages & quote requests here on Angie's List and do not see anything from you. We get almost all of our business from our contact website and referrals. Very rarely do we get messages from Angie's List. We will be making it a priority to watch for contacts in the future. My main contact number is 919-753-3441. I'm very sorry we missed the opportunity to work with you. Sincerely, Pete
5.0

06/27/2019


Leah V.

This went exceptionally well. On short notice they were able to come out and repair our shower tiles, as well as some additional work. Very friendly and knowledgeable. I’m extremely pleased with the service and results. I Would highly recommend.

Description of Work
We needed our bathroom shower tiles re grouted for repair of gaps.

Category ceramic tile, flooring contractor

5.0

11/11/2017


Samira C.

Excellent work. Very friendly and helpful. They do more than just grout which was good to know. They also clean and treat glass, granite and marble.

Description of Work
Re-grout master bath tile and clean & treat shower doors.

Category ceramic tile, countertops, marble & granite, buffing & polishing

1.0

06/07/2017


Tonya F.

I took a day off to show the "grout doctor" around the house so he could provide a estimate. He told me he would get it to me in a couple of days. I never heard back. I called him about a week and a half later and asked about the quote. He said he got busy and would get it to me right away. Never heard from him again.

Description of Work
Needed grout cleaned and some grout replaced in three bathrooms.

Category ceramic tile

Service Provider Response

Sorry for your experience & for seeing this so late. Angie's List is not a service we use very much & to be quite honest, we are so busy that I don't check it very often. Looking back in our files, the last note our technician has on your paperwork is that he was waiting on a return call from you to set up a day that you wanted the job done. Some of our customers are months out in actually being ready to have a job done so that is not uncommon. Again, so very sorry for your experience.
5.0

12/08/2016


Carla C.

Great experience. Peter was on time. Professional, friendly and thorough. He answered all our calls and caverns pleasant experience. Floors and shower look fantastic!

Description of Work
Cleaned all my bathroom floors and color sealed grout cleaned master shower grout and recaulked around tub.

Category ceramic tile, floor cleaning

Service Provider Response

Thank you so very much for your business. It was a pleasure working for you. Please let us know if there is anything we can assist you with in the future. We do give repeat customers a customer appreciation discount.

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    No License Required for Trade
    Trade License Locale
    Raleigh, NC and Surrounding Areas
    Trade License Authority
    the Grout Doctor
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check
    Senior Discount
    10%
    Warranties
    Yes

    Services Offered

    We Offer Grout Sealing, Grout Recoloring, Regrouting, Recaulking, Grout and Tile Repair, Clean and Seal Natural Stone, and Stone Polishing and Restoration. Estimates Are Always FREE.

    Services Not Offered

    We do not offer general contracting services, such as but not limited to, wall rebuilding, tile setting (broken tiles can be repaired or replaced under certain circumstances but we do not offer new tile installation), porcelain chip repair and tub inlays or door removal. We don't move furniture or any appliances.

    Frequently Asked Questions & Answers about the Grout Doctor

    How is the Grout Doctor overall rated?

    the Grout Doctor is currently rated 4.5 overall out of 5.

    What days are the Grout Doctor open?

    the Grout Doctor is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    What payment options does the Grout Doctor provide

    the Grout Doctor accepts the following forms of payment: Check

    Does the Grout Doctor offer free estimates?

    Yes, the Grout Doctor offers free project estimates.

    Does the Grout Doctor offer eco-friendly accreditations?

    Yes, the Grout Doctor offers eco-friendly accreditations.

    Does the Grout Doctor offer a senior discount?

    Yes, the Grout Doctor offers a 10% senior discount.

    Are warranties offered by the Grout Doctor?

    Yes, the Grout Doctor offers warranties.

    What services does the Grout Doctor offer?

    the Grout Doctor offers the following services: We Offer Grout Sealing, Grout Recoloring, Regrouting, Recaulking, Grout and Tile Repair, Clean and Seal Natural Stone, and Stone Polishing and Restoration. Estimates Are Always FREE.

    Are there any services the Grout Doctor does not offer?

    We do not offer general contracting services, such as but not limited to, wall rebuilding, tile setting (broken tiles can be repaired or replaced under certain circumstances but we do not offer new tile installation), porcelain chip repair and tub inlays or door removal. We don't move furniture or any appliances.