About us
We are a family owned and operated Handyman service located just outside of Raleigh, NC. We handle every aspect of our business and offer an honest days work for an honest days pay. Our quality is top notch while our pricing can't be beat! We also understand that things need to be done and you don't necessarily have the disposable income so we are open to bartering as well.
Business highlights
Services we offer
Drywall carpentry deck work and staining Painting (interior/exterior) remodeling pressure washing laminate flooring installation countertop replacement wallpaper removal and install yard work house cleaning fencing install gutter cleaning light plumbing light landscaping caulking and much much more! No job to small or too large
Services we don't offer
Carpet Install electrical
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- Check
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Toward the middle of June, my husband and I had plans to go out of town and by this time the Austins had been working on the deck for a month and a half! We wanted it wrapped up before we came home so we paid the final balance before we left. Well, when we returned nothing was done. The Austin's then continued to feed us false promises all summer about coming back to finish the deck. Once September came around, it was getting harder and harder to get a hold of Lisa Austin about finishing our deck. At this point in time, we have no contact whatsoever. We have made repeated attempts to contact them to come to a resolution but our calls are ignored, our messages left unanswered. We ended up having to file a complaint with the BBB in hopes of reaching a resolution that way, and this complaint is still in progress.
The Austin's have a facebook page that led me to contact several other dissatisfied customers who have all experienced the same issues with Lisa Austin. In total we have paid the Austins $4780.00. We have one receipt, which Lowe's provided us, for $1203.00 and Lisa and Don completed $1500.00 worth of labor. They have walked off with the remaining $2,077. I have documentation and proof for everything that I have written, including conversations from Lisa herself acknowledging that she needed to return to finish the job.
The most frustrating thing is that despite not finishing the job at my house which is paid for in full, the Austin's are still advertising on Craig's list! Do yourself a favor and do not use this company. My husband is a hardworking Soldier, and if this couple is willing to rip off a Soldier they will rip off anyone.
Licensing
State Contractor License Requirements
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