DON K CHEVROLET

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I had an extremely intermittent problem with my 2008 GMC Acadia which caused a variety of problems ranging from a Check Engine Light on to a dead battery. I owned an auto repair shop in Oregon for 20 years and worked as an ASE Certified Automotive Technician and I know first hand the difficulty that any auto repair facility has trying to track down and repair intermittent problems as described by the average lay person. It is challenging to say the least.
My experiences at Don K Chevrolet and Subaru have been nothing short of stellar. And believe me, I have very high standards and I don't suffer fools well. Greg, the Service Manager and the Service Advisors worked tirelessly and diligently pursing this phantom electrical problem ultimately to a resolution. I know for a fact that they availed themselves of the technical resources of GM in pursuit of a fix.
This was one situation, however. I have had several vehicles serviced and repaired at Don K over the last 14 years ranging from standard maintenance to more complex repairs and they have never disappointed me in the slightest. I have always been given an estimate, a ride to and from work, the vehicle is usually always washed (weather permitting), the bill is always explained and they are always at or below their estimate. The prices are fair and reasonable. I am not looking for the cheapest. You get what you pay for and I look for quality and integrity. I know of other good shops in Kalispell but since I live in Whitefish, I go to Don K.
I recommend them whole-heartedly and without reservation.
Dave T.

Don K cleaned the seats and took care of the Resistal warranty work. If I get another car, I will get leather seats or make sure that the fabric is a different type that wears better. The fabric upholstery in my new Subaru's is high maintenance, but the work and service from Don K was prompt, courteous and professional. They make it clear that they want to resolve any problems if they occur and ask for feedback after each appointment.
When changing the oil in my car, they are also reasonable and stay on top of the maintenance that needs to be done at certain mileage milestones. I have not had any issues with the work performed on my car. I also like that oil changes come with a car wash when the weather is nice.

The lack of empathy, communication, organization and professionalism is epic at this dealership. Their total lack of concern in protecting my expensive brand new Dodge pickup is unsettling. Sorry Don K, never again.

Great service