Johnny On The Spot

Johnny on the spot started work on June 8th and told me he would have it finished by the time I returned home from my nieces' graduation on the 15th.  I left on the 10th.  The first day him and his wife and children all showed up and a bit of work was done.  He then told me he was having heart problems and needed to go see a doctor.  Needless to say, the fence was not done when I returned home on Sunday the 15th.  On Monday, the 16th, him, his wife, and baby all came back and worked on the fence.  As they were cleaning up and getting ready to leave that afternoon, I began to inspect the fence.   There were wires sticking up and the gate scraped against the ground.  I showed him these problems   The provider assured me that he would be by the next day to make final adjustments and put a wooden frame around the top for the wire that was poking up.  They left their wheel - barrel in my backyard and a tarp covered box that I believe has a bag of cement underneath.  I trusted that the work would be completed the next day and we could start to enjoy our backyard, so I payed the 2nd half of money.   Bad Idea!!!!  Today is June 29th and I have received a couple of phone calls from Lonnie that he would be over the very next day and sorry he hadn't gotten to things..... blau blau blau! His wife has now started pick up the receiver and click it down when I call.  When I call and leave a message no one calls me back.  
Bottom line!  Shoddy, unprofessional work done.  There are nails sticking up in several places that make the fence unaproachable!  After having a closer look at the portion of the fence that was already there, Mr Johnny put the wire part of the fence on upside down!!!!  The even and finished part of the fence should sit on top!!  With the work he did, all of each and every wire is poking up over the fence, making the fence unsafe and including a hazard!   The gate is now starting to bow out at one end because he did not reinforce it or place it where it should go!  It is difficult and awkward to use because it scraped the ground every time it is opened!!  Horrible customer service!!!!  Horrible job completion!! Or I should say un- completion!!!

First i noticed the man was on time, clean, and personable. He showed up to do the bid and his wife and two little girls got out and went on a walk while we talked about the job. We discussed what he would do and cost, he said he would get back to me the next day. When i got home from work there was a bid written on a proper form that explained what each cost was for. It was very professional. His bid was over 500.00 less than the next least expensive one, " I recieved three",. I was somewhat sceptical but called lonnie and he reassured me that he was just getting the year started and wanted to get all the work he could. He agreed to start the next monday morning. He showed up and didthe entire job by himself, that very day. I was quite impressed. he was obviously very skilled with a chainsaw. When he was done he cleaned up and even mowed my lawn and trimmed my hedges. I was very pleased with the entire experience. would not hessitate to call him again.