Default business cover photo

Integrity Tile & Granite LTD

About us

For almost a decade Integrity Tile and Granite has been Missoula's premier tile and granite experts. We are a family owned and operated business. Owners, Tim and Paul Scharff, personally provide professional service and quality products. At Integrity, customer service and satisfaction is our top priority. We offer a variety of tile and granite options at prices you can afford. Let us show you why adding new tile or granite is the best way to reinvent a room and increase its value!

Business highlights

22 years of experience

Services we offer

Bathroom Upgrades, Consultations, Counter Top Installation and Repair, Custom Designs, Custom Work, Entryway Installations and Upgrades, Flooring Installation, Kitchen Back Splash Upgrades, Masonry, New Construction, Residential Services, Sealing

Reviews
3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Showing 1-2 of 2 reviews
Jason C.
Nov 2020
5.0
Yes, I recommend this pro
Their name is completely accurate: INTEGRITY !! Paul / Mindy and Crew made a very complex situation appear simple. They showed that their company has a COMPASSIONATE SOUL that will take on challenges and overcome any obstacle... I will be recommending to all close friends and family - as well as find more work for them to perform for us !! Thank-You Integrity Tile and Granite!

Paul F.
Oct 2013
2.0
$4,975
Problems started when a hole was drilled for the air gap after the granite countertop was installed.  The hole was not aligned properly with the pre-cut on the cast iron sink and, as a result, a chunk was bored out of our brand new cast iron sink, which voided the warranty.  We then agreed that he would return and install a soap dispenser to cover the hole.  When he returned, he improperly shimmed the dispenser and it ended up crooked.  After several days, we also noticed a dark ring growing around the dispenser.  After removing the dispenser, I found that he plugged the hole with plumbers putty which leached into the granite due to its petroleum base.  I ended up having to remove the stain myself and redo the soap dispenser install so it was straight.  In addition, when I mentioned to him that he installed the kitchen faucet off-center, his reply was that my cabinets are probably not centered on the wall, either.  At this point I told him to measure the distance from wall to the cabinets and they were indeed centered.  I was dumbfounded at his lack of customer service and disregard for the quality of his work.  We also found out later that he used construction adhesive to attach the counter tops to the cabinets.  After speaking with other granite installers, we learned that this is not typical and that silicon is preferred because it flexes and will not damage cabinets if you need to remove the counter top.  I would recommend other options if available.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Integrity Tile & Granite LTD is currently rated 3.5 overall out of 5.

No, Integrity Tile & Granite LTD does not offer free project estimates.

No, Integrity Tile & Granite LTD does not offer eco-friendly accreditations.

No, Integrity Tile & Granite LTD does not offer a senior discount.

No, Integrity Tile & Granite LTD does not offer emergency services.

No, Integrity Tile & Granite LTD does not offer warranties.