Aqua Blue Pool and Spa

I've only ever dealt with Troy. I believe he's now one of the owners of the company, after having been an extremely loyal and active employee. He's very open, sweet, and easy to work with. He's an excellent problem solver and he's been extremely accommodating. I have nothing but good to say about him, and I trust him a great deal. I feel very comfortable working with Troy, and would recommend him highly.

We requested a hot tub lid cover and were told it would be delivered in 2 weeks but were required to prepay for it which we did, 8 weeks later, and several phone calls later, we finally received delivery. The dumped the old lid in our driveway for us to haul away. Then they told us we needed a new pump which they'd install a week later. After three weeks they showed up with the wrong pump. They are hard to get a hold of, and make promises they don't keep. Stay away from nice guys full of crap.

This experience was so bad, I will never use Aqua Blue again and I would recommend other consumers to avoid them.