Complete Restoration LLC

Complete Restoration did a great job resolving an attic mold issue they came out last minute to get us a quote, unlike other companies they provided us a detailed quote with each aspect of the job listed and completed work in a timely they were easy to reach and great communication highly recommend!

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This company did very good work in very good time at a cost that was below estimate. I had a mold problem in the crawl space of my home. I called them and they came promptly and gave me an itemized bid. I hired them and they did the job and charged a fair price. I would recommend them to anyone.

as good as it could be done the carpeting was pretty old

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We had our home for sale. Buyers had inspection done which revealed signs of mold in attic possibly from time of construction as well as swollen/water damaged trim and siding around chimney due to improperly originally installed flashing where chimney housing met roof i.e. rain/snow melt water was getting in behind flashing at roof level and then seeping down behind siding and trim. Inspector recommended mold remediation in attic and replacement of flashing and water damaged wood at chimney as well as a more thorough assessment for mold and subsurface wood damage around chimney. Had 3 estimated done by Complete Restoration (CR), FloodCo. and one other remediation company. Although we felt FloodCo did the most professional/thorough estimate (he noted insulation mold, diagnosed the potential cause and suggested the attic humidistat fan) their estimate was considerably higher than Complete Restoration's even after insulation and humidistat fan were added to CR's estimate. Estimate - person doing initial assessment from CR didn't do as thorough estimate as other companies. He didn't take notes about specific things I wanted them to do e.g. looking under siding around chimney, replacing flashing, etc.. CR was given copy of inspection report. I was reassured that they would be able to complete any carpentry work that was needed. The work - After work was completed, a re-inspection took place. The flashing was re-installed improperly by CR and assessment of mold under siding was not done as I had requested. With the closing date in a few days, the owner of CR was very apologetic and did manage to get the work done within 4 days (with some work done over the weekend). Overall, I think the owners are very interested in making customers happy and were quite responsive to things when they went a little south. Also, the pricing seems reasonable. Where they seem to be challenged is in the process of hiring quality estimators and workers. Some items, such as checking under the chimney siding, were either not passed on to management or were not passed on to the workers. I'd recommend them in the future based on cost, responsiveness to problems and the fact that I became aware that the other co-owner was out at the time with an injury (problems may not have occurred otherwise with more oversight).

They did an excellent job. My carpets looked close to new. I can't remember the name of the man who did the work, but he was meticulous and spent far more time on the job than I expected with great results.