Bill's Superheat, Inc.
About us
Bill's Superheat is a heating and cooling company that provides heating and cooling service, maintenance, repairs and installation for both residential and commercial applications. We serve the greater Flathead Valley area.
Business highlights
Services we offer
Heating and Cooling, installations, maintenance, repairs, sales
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 17% | ||
| 50% |
This company was chosen because it was the only one covered by a national home owners insurance policy that was included with the purchase of my new home. They installed the hot water heater. Two young workers installed it and the admitted that they
NEVER installed a hot water before. The installers damaged the first hot water heater, so another had to be ordered. The gas company inspected the installation and it FAILED because they had used black pipe for the connections. The connections for the hot water heater and the pressure tank failed in 14 months ......... Bill's Super Heat REFUSED to repair because they said it was a plumbing problem and they were not licensed plumbers and they were not responsible for any plumbing connections. My big question is HOW in the world can you install a hot water heater without plumbing ?????????
Bill came out, did a heat loss calculation, and emailed a quote later that day. He was very helpful, knowledgeable, and patient. He spent quite a lot of time discussing the different options and explaining the differences between the various brands and efficiencies of furnaces available. It's difficult to do a direct price comparison because Bill's quote was for a Trane system and the other two were for Lennox systems. Using general efficiencies, however, Bill's quote appeared to be in the middle of the other two quotes (with one of those quotes being sky high).
(A note on the heat loss calculation - Bill was the only one (of three) companies to do this. The other companies based their bids on the size of the house and the size of the existing 35 year old furnace)
When it came time to install the furnace, the installers were on time and professional. It was a complicated install (the old furnace was a beast), and they called in extra help to get it done the same day - which they did. The system has been running since and providing a nice warm home throughout the winter. We did have one problem - the condensate pump developed a leak. When I called about it, someone was out within a couple hours to repair the problem.
All in all, I'm very pleased with Bill's Superheat and would recommend them without hesitation.
Licensing
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