Sussex Construction Inc

We are one of a handful of new construction purchases (within the last year). During the build process, they were great to work with. Once we closed, all that changed. We have to run space heaters during the winter months (a brand new home) due to the design of the ductwork and Sussex wouldn't lift a finger, we have flooding at the entrance to our property, and once again, Sussex did nothing. We had fixtures in the wrong place, and some were not what we ordered at all, and guess what? they did nothing!!.. As we began to speak with others in the community, we learned of a horrible reputation throughout Helena, as well as, a horrible place to be employed. All in all, stay away from Suxxit construction at all costs. Money is their motivation, not happy families

The finished product came out just like we imagined. We are pleased with the quality.

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Wonderful! We had a very unique design and style concept for our home and Sussex was the only builder in the area who was comfortable taking on something outside of the traditional Montana style custom home. Sussex provided a very detailed quote and detailed project plan which made it easy to understand and to monitor. Sussex provided a tremendous amount of support in picking out all the details of the house which would have been overwhelming. We were not quite in by the original target date, but Sussex went above and beyond down the stretch to get the home done by our adjusted move in date. They were incredibly responsive to the few issues we had over the course of our first year in the home. Wonderful experience. If we ever get the opportunity to build again, it will be with Sussex.

Sussex provided us with an extremely high level of service in terms of professionalism, attention to detail, responsiveness and quality during the process of building our custom home. Our house was a bit unique in terms of design and required a lot of custom work - all of which Sussex was able to figure out - a few elements were completely new to the market here in Helena and Sussex were able to find solutions to meet our requirements. In general they and quot;got itand quot; and were able to jump on board with our vision to create a beautiful home. Many elements needed extra sourcing and creative development and Sussex was able to run with it to find the best, and best priced options. Also, we felt a lot of enthusiasm from the team in all aspects of the project.
They offer a host of services for their clients such as materials sourcing, interior design and general house building help - lots of help choosing and sourcing all the fixtures for example. We had 138 lights to choose - I could never have done it with out the help, guidance and steady of hand of Amy in the office. She also searched with web for the best prices for all fixtures - something I appreciated greatly! We were very concerned about staying in budget - Amy was able to balance high end fixtures with lower end ones and still have the look we wanted while keeping the total price in line. The guidance and opinion from the team at Sussex was helpful as well - we had never built a built a house, so standard practices, opinions and new ideas were invaluable.
Sussex is completely on trend with the latest gadgets, heating systems, furnaces, pipes, design, exterior/interior materials and general supplies. They offer true advice based on experience and knowledge - this guidance is invaluable, so mistakes are avoided. Some things they talked us out of for practicality sake, and some things they talked us into to make the house more livable - all decisions we are delighted with. They offered us so many ideas for the and quot;lookand quot; we were going for and often offered us options and prices.
As with most home builds, there was a delay in the finish date - which was quite frustrating, as we needed to move out of our old house and made planning and moving a little more complicated.
Overall, the value of what Sussex provides is excellent. With all the extra help, all the attention to detail and professionalism - it was without a doubt an excellent experience. I definitely would choose Sussex again - all the Sussex team, from the office staff, to the construction crew, to all of the subs - everyone was a pleasure to work with.

We committed to the condo unit when the lower level was roughed in so got to make many small changes to the standard plan. Sussex folks were very good at listening to our wants and needs and tailoring accordingly. Delays moved the finish date back by two months and we actually moved in before it was completely finished. The finish workers were very kind and skilled so we didn't mind. They made a change in their personnel mid-stream which affected us for awhile but it all worked out fine in the end. Overall rating: A