Apex Animal Hospital

unknown

Great place

I called the office about my Pomeranian and they told me to bring her in and they'd see her right away. As soon as we arrived, they hurried her into the exam room and right away started tests and x rays to find the problem. Dr. Thomi took me in and reviewed the x- rays, allowing me to ask questions and explaining what the next step would be. He gave me an estimate right away and let me know that nothing would be done unless I gave permission. In the end, we all agreed, my family and I, that it would be best to let her go. Dr. Thomi and staff let us stay with her as long as we wanted and when it was time to let her go, he assured me that it would be painless for her and explained what he was going to do step by step. They told me that I could stay with her as long as I needed afterward as well. On the way out they gave me a hug and told me how sorry they were. In the mail, I recieved a sympathy card from Dr. Thomi. It was touching and very genuine. A week later, we were called to pick up her ashes and I was, in a way, surprised about how beautifully it was done. They had her ashes in a little box, and the certificate of cremation, and inside of that, was a little envelope with her paw print and a lock of her hair. I knew it was done with absolute love and compashion and I wouldn't have had it any other way for my best friend and compainion. Dr. Thomi and staff are wonderful, wonderful people with hearts of gold. They are truely animal lovers. . .

I got them through my sister, and we have only been using them for about two and a half months. She is the kindest vet I have ever met, and I have had a lot of animals and a lot of vets in this town. I can just tell that animals are the love of her life. She is very gentle with my kitten. The first time I went in, a couple of days after we got our kitten, she dutifully spent almost an hour in the room with me, answering any general questions and looking over the cat. She just was so kind to her. Some of the others are very fast and they can be a little rough, but they were just so sweet with her. Even on our second visit, when we went for a follow up and shots, she spent almost 45 minutes in the room with us. I had my kids with me, and she answered every one of their questions and talked to them about their cat. She is just so kind. The staff is fantastic too.

I was originally referred to Dr. Thomi. He saw my animal once. The next 3 appointments were changed to another Dr. without informing me, let alone asking if that was OK. I complained to the staff upon arrival 2 of the the 3 times that that was not who the appointment was with, and they just sort of shrugged their shoulders.
I finally gave up.

I have had several services with them. I'll continue to use them.

Called and made the appointment, took my animals in and paid.

The clinic staff is excellent and Dr. Thomi is through, kind and has an amazing way with animals. we trust him with our pets lives and wouldn't take them anywhere else.