WEONA KENNEL

I took my 10 pound chihuahua mix to Weona for 2 nights as we were leaving town for the weekend. Upon checking my dog in, the owner opened the door to the back and there was diarrhea all over the floor. The owner said "oh really dog, get in there" referring to a neighbouring room. Then she told an employee that it was a boxer puppy on "crap food". But I left my dog against my better judgement. As on a lot of 10 hour road trips, we didn't have a lot to do besides watch the camera that the kennel provides, both in the small dog area indoors, as well as outside. We turned it on at 4:00 and observed the dogs outside, mine standing at the gate, then we lost service until 4:25 and saw him still outside. Mind you, it was 10° in Great Falls with a realfeel of 1° AND I advised the girl upon drop off that my dog is never outdoors and as such should only remain outside a few minutes in this weather. I called immediately and a different girl said "they were not outside for 25 minutes". She did not apologise but was seen letting them in shortly after. The dogs are left alone on Sundays with no one at the kennel...she let them out into the common area around 8am and was not observed again until 2 to let them outside...the owner herself told me they were let outdoors every 1-2 hours. It's no wonder I witnessed 3 dogs urinating on the couch! If it is not posted business hours, they do not answer the phone and there is no way to contact them in case of emergency. When I picked up my dog I told the girl working of my concerns, again no apology, she simply advised that the owner would be in tomorrow. I got my dog to the car where he proceeded to drink about 20 ounces without taking a breath.

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My dogs have been going to this kennel for years. In the last four months I have been using the doggy care option. My dogs are like my kids and I have no hesitations in recommending this company. The people are great with the animals. For the dogs they get the option to play in a pack if their parents allow them to.
When I get to the kennel in the morning the dogs are so excited that I can not even get out of the car before they are climbing over me to get out of the car.