
MR TUNE-UP
About us
COMPLETE NAPA AUTO CARE CENTER
Business highlights
31 years of experience
Services we offer
ALL PHASES OF AUTO REPAIR
Accepted Payment Methods
- CreditCard
Reviews
4.39 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 0% | ||
| 11% | ||
| 0% | ||
| 11% |
Showing 1-9 of 9 reviews
T P.
Sep 2015
I had to bring it back a 2nd time to fix my AC system. The first time I was there, I explained to them to check behind the control knob first because there had been a problem there before while under manufacturer bumper to bumper warranty. I have no clue what they did the first time. The 2nd time they were reluctant to fix it and I demanded they fixed it without charging me. They did fix the knob, however they must have disconnected some other wiring. When I got the vehicle back the 2nd time, the airbag system light is blinking and according to the owner's manual, this means that there is a problem with the airbag system. I simply don't trust them anymore so I now take my vehicles elsewhere for regular service and repairs. These guys do know what they are doing when it comes to auto repairs, however they refuse to take any responsibility.
Sandra H.
Oct 2014
Went well. Work was performed as requested at the price quoted, Quite satisfied.
J M.
Jun 2014
I took a friend's truck to Mr Tune Up to check out the brakes. After taking off the wheels and looking at the front and rear brakes, the owner of Mr Tune Up told me that he broke a wheel stud taking the wheels off and I would have to pay for it. He said it would just be a few bucks. I told him that was bad business since he broke the part and that he should have to pay for it. My friend had recently changed the tire and observed a tire company put on a new tire on that wheel and there were no problems with the wheel stud. The owner had a very aggressive body language.
The owner then said that the front brakes and rotors would be need to be replaced. He said it would be $373 for both. I asked him if we could just replace the brakes and not the rotors since we couldn't afford it now. He said that'd be a bad brake job and seemed very angry and stormed off. His attitude was terrible. I opened the shop door and told him I'd just like for him to fix the wheel stud that he broke and put the wheels back on. He did and still seemed very angry.
He then charged me $38.95 just for taking off the wheels and looking at the brakes. It was a terrible experience. Do not take your vehicle to this business.
We ended up taking the vehicle to S and D automotive in Great Falls after that. The guys were very friendly, only charged $240 for the same repair including brakes and rotors, and did a great job.
The owner then said that the front brakes and rotors would be need to be replaced. He said it would be $373 for both. I asked him if we could just replace the brakes and not the rotors since we couldn't afford it now. He said that'd be a bad brake job and seemed very angry and stormed off. His attitude was terrible. I opened the shop door and told him I'd just like for him to fix the wheel stud that he broke and put the wheels back on. He did and still seemed very angry.
He then charged me $38.95 just for taking off the wheels and looking at the brakes. It was a terrible experience. Do not take your vehicle to this business.
We ended up taking the vehicle to S and D automotive in Great Falls after that. The guys were very friendly, only charged $240 for the same repair including brakes and rotors, and did a great job.
Seth P.
Jan 2014
went very well. they were the first mechanic to say they would fix the vehicle and it only took couple days since i got it in late.
Justin T.
Sep 2013
It went great. Very fast work At a very fair price, they even were honest and lowered the price when they got the job done cheaper than expected!
Zackary O.
Jul 2013
wonderful people great work. they will bend over backwards to help you get you back on the road and told me when i was overspendig or not. i had sparks rrplaced tensioner pulley replaced and much more. bud, the owner was very polite and helpful along with his extremely knowledgable staff.
Sara S.
Aug 2012
EVERYTHING was a really experience!
Cathi M.
Aug 2011
I took my car into Mr. Tune-up and told them what was wrong with it. They wrote all the details down and told me that it would be a couple of days because they had a lot of other cars to work on. I took the car in just before the weekend and they are closed Sat. and Sun. On Monday, one of the mechanics called me and told me what work needed to be done. Told him to go ahead with it. The next day he called and told me that it was done. I went down and picked it up. When I went to pay for it, I noticed that they had given me a discount on parts and labor. I was more than happy with the work and with the price.
Candice H.
Mar 2011
Perfect
Licensing
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FAQ
MR TUNE-UP is currently rated 4.3 overall out of 5.
MR TUNE-UP accepts the following forms of payment: CreditCard
No, MR TUNE-UP does not offer free project estimates.
No, MR TUNE-UP does not offer eco-friendly accreditations.
No, MR TUNE-UP does not offer a senior discount.
No, MR TUNE-UP does not offer emergency services.
No, MR TUNE-UP does not offer warranties.