| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 3% |
Filter reviews by service
We called for service early Monday morning after losing all water pressure in the hot water lines over the weekend. We expressed an interest in converting to an on demand system, and the person taking our call sent over a plumber within a few hours to look things over. She also scheduled us for a 50 gallon tank replacement at 8:15 the next morning as a back up. The individual ho came over was very knowledgeable and friendly and, while he admitted that he would love the business, he advised against an on demand system in our case due to his concerns over the time we would be without hot water while the gas meter, gas lines, water lines and electrical work was being replaced or modified. He also pointed out the repairs we would have due to damage to finished walls and ceiling. While he was perfectly willing to schedule installation of the system if we chose to have it, he suggested that we stay with the traditional type water heater. We appreciated his honesty and opted to have the regular tank installed the next day. The plumber was prompt and friendly, and took pains to clean up after the installation. He also took time to explain the features of the new tank, such as the meaning of the sequence of flashing lights in the tanks internal monitoring system, and he removed and showed the part in the old tank that had stopped hot water flow and was actually the cause of the loud banging I the pipes.We now have plenty of hot water, pipes are quiet when we now use the dish washer, washing machine or out side faucets, and unlike with previous plumbers, we had no clean up to do..
Our first diagnosis/estimate (by a competitor) was:
1. Bad (burnt out) relay
2. Worn flew fan
3. Improperly installed igniter (he could not move it)
4. Condensate tube was inadequate and need replacement or rust and additional damage would occur to the unit
His solution was to replace the relay and the fan for a cost to include diagnostic visit of approximately $850 or replace the furnace for a cost of $2,800 to $3,200.
We obtained a second opinion from AT Klemens. The only problem they found was a loose wire to the relay, which they repaired. The furnace is operating normally. Their cost for the visit, $75.00.
We would highly recommend them for their honesty and professionalism.
They came to our rescue, with professionals that knew what to do!!!! Please don't leave out companies like A T Klemens when you are planning a big or small job! You'll end up paying more to fix it all. I was not surprise to find that if you really look at the A T Klemens logo; it?s a superman shield! And they sure do live up to their name! They have always done an outstanding job on my grandmother?s home over the years. They stand by their work, their staff is professional, on-time and the communication is awesome! They saved the day and did a "Superman" job on our home! These guys are experts in their field with no doubt as I watched them fix the horrible mess we were left with. We did not think it could be done! They surpassed our expectations! We will never use anyone else for any of the services that they provide, they are our go to guys! Not just recommend; we highly suggest you go with A T Klemens for all the services they provide, you will sleep at night and have an outcome of greater value! A+++++++
It sure seemed hopeless. They came to our rescue!!!! Please don't leave out companies like A T Klemens when you are planning a big or small job! You'll end up paying more to fix it all. I was not surprise to find that if you really look at the A T Klemens logo; it?s a superman shield! And they sure do live up to their name! They have always done an outstanding job on my grandmother?s home over the years. They stand by their work, their staff is professional, on-time and the communication is awesome! They saved the day and did a "Superman" job on our home! These guys are experts in their field with no doubt as I watched them fix the horrible mess we were left with. We did not think it could be done! They surpassed our expectations! We will never use anyone else for any of the services that they provide, they are our go to guys! Not just recommend; we highly suggest you go with A T Klemens for all the services they provide, you will sleep at night and have an outcome of greater value! A+++++++
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