3 Brothers Plumbing

Had 3 Brothers install the plumbing for an apartment unit at my home. Disappointing customer service and complete inability to adhere to self imposed deadlines. Was given an estimate of my job only taking 3-5 days, when in fact it took 3 months. Plumbers would only work for a day and then disappear without notice, and would only come back for another days work after calling and asking where they were. The plumbing work was done decently enough, though the plumber left huge messes all throughout the project. They also used several of my tools without asking and didn't return them to where they found them. I was also charge an additional $375 because I asked for a Tee to be installed instead of a 90, which seemed a bit egregious. When I received the invoiced I raised my concerns with the owner and asked for some consideration as my project was pushed out several months causing me to incur many additional, unplanned expenses. My complaints were met with a half-hearted "sorry you feel that way" and a demand of payment letter, along with multiple threats of litigation if I did not pay in full. Owner refused to meet in person or discuss over the phone and just repeated the same threats every time I tried to speak to him about my concerns. Overall, very disappointed in the treatment I received and will not be using 3 brothers for future projects or recommending them to anyone else. In my opinion it would be better to use any number of their smaller, less expensive competitors as the turnaround time and quality is the same.

I know exactly why this agency has less than three stars. the guy came over to inspect an issue with my air conditioner through American Home shield for it not cooling. It stated that he was ready to go after less than 15 -20 mins stating that he found nothing wrong and attempted to blame the air conditioner not working due to the structure of the home. I have never heard an ac man blame the house for the issues with the air. He tried to tell me he checked the Freon and I asked him, to check it again. and I followed him out there. He measured the temperature and stated that the Freon was at right temp which meant there was enough in there. He did not have a gauge anywhere in sight and kept on with the excuses about how it is the house or the acs issue but would not check anything. How do you check Freon pressure without a gauges. W**? I would not waste my time with this pitiful, dishonest company Then they are holding paperwork so I cant go to anyone else

They were very quick in coming out to look at the priblem. I was coerced about the cost of the job and he told me the part would be about $150 plus labor. I told him to let me know for sure. I didn't hear back from him so I called the office and that gal there told me oh we came come out on Wednesday. I again asked what the part was going to cost. She told me 150 also. So I told them to come on out. The guy came out and he was very nice. The problem I had was he wasted a half hr of time looking for nuts and bolts. The bolts on the new fan were to long for the nuts that came with it. So after a half an hr he finally just cut the blots shorter to make it fit. Something that should have been done right from the start. Anyway job completed. I had called the office and told her I didn't think I should have to pay for that wasted half hr. She said she would take care of it. Well when I got my bill I was credited the half hr BUT was charged $195 for the fan. Just the same as that half hr would have cost. Then there was some other other as mall charges. And a 30 dollar part. So I called the office. Was told that part has to be replaced in order for the Warrenty on the fan to be good. So why wasn't I told this from the begining. I told I was unhappy with all of this and she flat out told me she can adjust the price of the fan but will charge for the labor they were NOT going to lose money. I was over charged and then they played games with the bill. NOT an honest company

Took 8 weeks $4700 later And in the end the home owner had to complete portions of the install.

Great service.. Prompt and professional... This would be the only plumbers I would recomend..

Excellently

I would hire this company again in a heartbeat. They were extremely helpful, professional and went above and beyond. They came out the morning I called them and had the work done in record time. Honestly it's not often you run into this caliber of people, I spoke to three people at this company the morning I called for help, and all were extremely helpful and courteous. I will be recommending them, and using them in the future without a doubt!!

Very good.

They are one of the best here. They were very responsive in an emergency situation we had.

It took a couple days to have the city try and locate the main water shutoff outside the house, but they had no luck. Our neighborhood is old and there aren't very good records. So, Wes and another fellow with 3 Brothers came over and used a toner to find the water line, and they were able to locate the shutoff valve right away! They had to dig a little to get to it.. If they couldn't have located the shutoff, the alternative was to move our hot water heater away from the inside water valve (due to limited space), tear open the wall, and freeze the line. Ouch. Once the main water was shut off, they quickly replaced the inside water valve. Then they looked at the outside spigot, which needs to be replaced if the link isn't stopped. The bad thing is that the spigot is inside the concrete slab under our house. To get to it would be very difficult and the concrete would need to be torn up. Fortunately they were able to stop the leak by replacing a cracked bib washer and wrenching it really hard to get it stopped. So, what we thought might turn into a very difficult and costly job turned out to be a quick, affordable job. We are very pleased with 3 Brothers responsiveness, professionalism,and quality of work. They did a great job and I highly recommend them!

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Bath and Kitchen including dish washer

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They didn't leave until the job was done. Very professional, polite and friendly. The prices are very reasonable.