ReBath

"We are very sorry that Mr. & Mrs. [member name removed] are unhappy with their bathroom. We strive for excellence and work hard to please our customers. Each of the noted concerns were addressed as we became aware of them. We have never tried to try to 'cheat' anyone. A loaner seat was placed on the toilet temporarily as the original seat was damaged and a new one was ordered. The vanity top originally selected was not available at the time of install, so we upgraded, at our expense, to a custom solid surface countertop and the substitution was approved by the customer. All supplies and product installed into the home were selected by the customer and are of high quality. The carpentry work completed was shown to be level and correct. The faucet has been adjusted as per the customers request and every effort has been made to satisfy Mr. & Mrs. [member name removed]. We have not received any recent concerns from the [member name removed]'s and were unaware that this bathroom, installed over two years ago, was unsatisfactory."