Lockmer Plumbing Heating and Utilities Inc
About us
Additional address - PO Box 591 Butte, MT 59703.
Business highlights
Services we offer
Plumbing problems and plumbing repairs. Residential, bathroom and kitchen remodels. Boiler heating, commercial & industrial plumbing. Water heaters, gas line installation, gas line relocation. Water service line repair/replacement., insta-water heaters. Sewer cleaning, radiant in-floor heat. Gas line inspection & testing, sewer line inspection (camera), sewer service line repair/replacement. Any new plumbing construction, steam heating, tankless water heaters
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
29% | ||
14% | ||
29% | ||
0% | ||
29% |
"This person is not the home owner. They are the tenant. The home was in no condition to begin plumbing work. Everytime we were told they were ready, we would go and there was so much debris and rubble that work could not happen. Once the rubble was removed, they again said they were ready, but they were trying to put a shower in an area that was not properly constructed. Meaning, they were trying to put a shower in a room that had no walls, or ceiling, and with a marginal floor. Everytime we were there we told them they needed to get things prepped properly because we do not do plumbing work that is not to code. What they were trying to do was not to code. Spoke several times with the owner to confirm they would get the place ready, but he was relying on the tenants to do the work. The tenants just couldn't get it done to where we could work safely and properly. We received a down payment, but sent the majority of it back to the owner. We spent 6 hours total consulting on the job, and kept 3 hours out of the down payment, which means we had to eat 3 hours. The condition of the property is that people should not be living there until the construction work can be properly done."
"We are upset that [member name removed] feels she was not treated correctly. The wall furnace unit turned out to be much more difficult to work on than these units typically are. When she called on the phone to voice her complaint we tried to explain what all was done & why she was charged for everything. She was told that we understand that she is upset and we will re-verify all the work done with the journeyman who was there. After speaking with the journeyman and confirming the times and various issues with the unit we felt the bill was correct. The journeyman had to contact the heater manufacturer's tech support because the typical routes of troubleshooting did not fix the problem. However because [member name removed] was so upset we discounted $120.00 on the bill as a courtesy to her. We dispute [member name removed]'s claim of the times the journeyman was not working on the unit. She is relying on second hand information from her tenant on what was being done, it is very easy for this type of information to be distorted. It truly is an unfortunate situation and we hope the wall furnace continues to work in her rental property."
"Thank you for the business!"
Licensing
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