Reviews
4.45 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 40% | ||
| 60% | ||
| 0% | ||
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Filter reviews by service
Showing 1-5 of 5 reviews
Larry N.
Oct 2013
Auto Tires
Their price was about 10 percent higher than Costco, but you cannot get back into Costco for the required services, such as the 5000 mile rotation. If you don't, then Costco (reasonably) hesitates to honor the warranty. Now Costco takes appointments, but they are just too busy. So, while I love Costco, not so much for tires.
Thus, Eagle, which does schedule services like alignment, but you just drive in and they jump on the other services with minimal wait. Very friendly. If you opt to go during a snow storm, then that's your scheduling fault.
So, A+ on the tire installation.
Now, the alignment check. My views might not be entirely valid. First, their check was thorough, but many tire shops are notorious for finding and recommending multiple services. In summary, they are honest, understandably would like to sell additional services, but they are not obnoxious or high-pressure. Good people.
Here were the services recommended and my thoughts:
* One rear shock/strut leaking oil. Recommended replacing all shocks, (reasonable, as they should but they noted that the impact was minimal, as I drive less than 4000 miles per year and unlikely to have much effect on 90,000 mile tires.
be matched, and the next strut is likely to fail for similar wear reasons.
* Cracked CV boots, recommended replacement, and extending that replacement to new half-shafts with the new boots. My view: Rising Sun (Very reputable Toyota repair specialist in Bozeman) noted the cracked boots 3 years ago. Said: and quot;If you hear clicking when you turn, then replace the entire half shaft, with boots. Replacing only the boots costs nearly as much. If you do not drive in messy conditions very much, then the CV joint is likely to last a long time with the cracked boots.and quot; With no clicking, I'm waiting. Another data point: Click and Clack (Car Talk) had a caller with the same issue and shop recommendation. They thoroughly de-bunked the and quot;immediate replacementand quot; recommendation as a ploy to get repair revenue.
* The tire installer noted and quot;thin rear brake pads and recommended replacement, and suggested also turning the rotors. Turning rotors when braking is smooth is a bad idea. The thinner the rotor, the faster they warp when they heat, so never turn unless you have pulsing brakes. I do not. Subsequently, the alignment tech noted that rear brake shoes are so seldom used (80 percent of the load is on the front pads), that the rear pads last much longer. Given no squeal from the brakes, no need. Here, the alignment tech was much more knowledgeable than the tire change tech and did not recommend replacement at this time.
My decision was to defer the recommended additional $800 expenditure for struts and new half-shafts. This car stays garaged most of the winter; we drive our Outback. Perhaps the strut replacement is most needed, but not urgent with the limited usage.
Give the alignment tech A+ for being thorough and not high-pressure. What one decides to fix does depend upon how you use the vehicle. I do recommend Eagle Tire.
Thus, Eagle, which does schedule services like alignment, but you just drive in and they jump on the other services with minimal wait. Very friendly. If you opt to go during a snow storm, then that's your scheduling fault.
So, A+ on the tire installation.
Now, the alignment check. My views might not be entirely valid. First, their check was thorough, but many tire shops are notorious for finding and recommending multiple services. In summary, they are honest, understandably would like to sell additional services, but they are not obnoxious or high-pressure. Good people.
Here were the services recommended and my thoughts:
* One rear shock/strut leaking oil. Recommended replacing all shocks, (reasonable, as they should but they noted that the impact was minimal, as I drive less than 4000 miles per year and unlikely to have much effect on 90,000 mile tires.
be matched, and the next strut is likely to fail for similar wear reasons.
* Cracked CV boots, recommended replacement, and extending that replacement to new half-shafts with the new boots. My view: Rising Sun (Very reputable Toyota repair specialist in Bozeman) noted the cracked boots 3 years ago. Said: and quot;If you hear clicking when you turn, then replace the entire half shaft, with boots. Replacing only the boots costs nearly as much. If you do not drive in messy conditions very much, then the CV joint is likely to last a long time with the cracked boots.and quot; With no clicking, I'm waiting. Another data point: Click and Clack (Car Talk) had a caller with the same issue and shop recommendation. They thoroughly de-bunked the and quot;immediate replacementand quot; recommendation as a ploy to get repair revenue.
* The tire installer noted and quot;thin rear brake pads and recommended replacement, and suggested also turning the rotors. Turning rotors when braking is smooth is a bad idea. The thinner the rotor, the faster they warp when they heat, so never turn unless you have pulsing brakes. I do not. Subsequently, the alignment tech noted that rear brake shoes are so seldom used (80 percent of the load is on the front pads), that the rear pads last much longer. Given no squeal from the brakes, no need. Here, the alignment tech was much more knowledgeable than the tire change tech and did not recommend replacement at this time.
My decision was to defer the recommended additional $800 expenditure for struts and new half-shafts. This car stays garaged most of the winter; we drive our Outback. Perhaps the strut replacement is most needed, but not urgent with the limited usage.
Give the alignment tech A+ for being thorough and not high-pressure. What one decides to fix does depend upon how you use the vehicle. I do recommend Eagle Tire.
Mary B.
Oct 2013
Auto Tires
We had purchased tires elsewhere and called around town to inquire about getting them put on the vehicle. Because we bought them elsewhere I was met with resistance and charge inflated amounts for the service. Eagle ended up doing it for HALF of what the other guys wanted, were able to accommodate our appointment fairly quickly, and didn't make us feel bad about not buying the tires from them. The service was expedient, the facility was clean , and everyone was quite friendly.
SJ W.
Sep 2013
Auto Tires
They broke a lug bolt and told me I could drive it with 4 (out of 5) or bring it back and see if they could fix it. If they couldn't fix it they'd have to replace it for ~$35. I took it back because we were going to be travelling. Luckily they were able to fix it but wanted me to pay $5 for a new nut. I told them they were the only ones to touch my tires for the last 2 years, and since they broke it (maybe because it was cross threaded..?) I shouldn't have to pay for it. In the end they didn't make me pay for it, but they seemed a bit miffed about it. Sorry!
Robert M.
Nov 2012
Auto Tires
Checked front end for condition, recccomended what needed to be done soon and what could wait a while, ordered parts, did the work for the price stated at the beginning.
Chris H.
Dec 2011
Auto Tires
They were great, within the estimate, quick to get the work done and fully explained the process.
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FAQ
EAGLE TIRE is currently rated 4.4 overall out of 5.
No, EAGLE TIRE does not offer free project estimates.
No, EAGLE TIRE does not offer eco-friendly accreditations.
No, EAGLE TIRE does not offer a senior discount.
No, EAGLE TIRE does not offer emergency services.
No, EAGLE TIRE does not offer warranties.