Your Home Improvement Company, LLC

If i could give them a negative it would. This company was dishonest from the very beginning. Example : THIRD installer that came to fix the mess the first two made, stated to my husband, it looks like someone watched a UTube video and then tried to install windows and that they are all going to have to come out. this was the 3rd installer. .. this guy was suppose to have 40 years experience... the windows were never replaced or repaired. this has been a fiasco from the beginning. We finally had to cut our losses and ask for a discount and try and find another company to come in a fix the mess the YHIC made. We were offered a $500 discount IF we signed a document stating we would not slander them on line or file a negative complain with the better business bureau. We told them to forget it we would pay in full and thanked the project manager for his time and showed him to the door. This company is dishonest and no trustworthy. I would NEVER recommend them to anyone.

Terrible customer service and product. Windows were of poor quality when they delivered them late. Installed them incorrectly and then a year later still haven't fixed the issues or even installed all the original windows. We're still waiting and no service, no apologies and no refunds. DO NOT USE THIS COMPANY!!!

They were efficient and prof.

Reasonably priced and lifetime warranties.

One day install. My entry way is no longer freezing cold. Snow no longer blows in! Very professional company

They kept me up to date and answered every question. They worked around my schedule, very professional and high quality workmanship. Huge step up from the Pella windows they replaced.

They kept us up to date along the whole process from purchase to window measurements to custom building to installation to inspection after installation

I have to give major Kudos to the company for working through some issues with city codes with the city and with us. The work was done quickly and to a very high standard. Only a tiny trim issue took a little time to take care of. But all was done with great professionalism and quality work.

Lorena De Jesus and her crew did an amazing job under extreme cold weather and snow conditions. The work was done carefully and beautifully. I appreciate this company for the subcontractors they work with and the quality of the work and product.

The windows they sold aren’t living up to their demonstrations. I took an infrared thermometer reading of new windows vs old and there wasn’t much difference in how much cold was being let in. The installation crew tracked everywhere in the house, and left a nail and screw on the floor which I ended up stepping on! I’m pretty disappointed in my purchase at this time. Good thing I paid top dollar for these windows

So far, the whole group that I have had contact with have been very helpful and courteous. There was a delay with installation that I was a little disappointed with (because I took a day off work for) but I understand they wanted to make sure that the project they completed that day was done right. I want that kind of care for my install.

Detail oriented

They were efficient and friendly

The three man crew arrived at 8 am and got started immediately and installed 5 more windows(2nd time I hired them). They were finished by 12:30pm and were fast, efficient and very clean. they put down plastic and hauled away all the old windows and trash.

Great work. Very professional and friendly craftsmen.

I paid a deposit of 4414.50 a on 5/15/2017 they haven't even started the bathroom project. It is now July 8th

They are very good came to measure a few times for the siding, windows & insulation. Send me e-mails with the progress in ordering & shipping. windows & insulation are being done tomorrow 7/7/17. Siding will be done in a few weeks.

These guys are good! They resided an old cabin and made it look beautiful! The windows are gorgeous!

They need to spend more time cleaning up and making sure everything is done before they want you to sign a completed form.

At this time windows are on order. So far we are very happy with the process. We really like the idea of lifetime guarantee . Everyone has been very good at giving us their time explaining the process.

Very professional they are great at what they do. They clean up after themselves.

They were thorough and have great customer service.

They have quality employees that do quality work. Their prices are on the high side.

The sales person explained the functionality of the windows which was nice.