Stanley Steemer
About us
Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
Services we offer
Carpet cleaning, air duct cleaning, area rugs, autos, boats & RVs, furniture & leather cleaning, hardwood floor refinishing and flooring sales & installation., tile & grout cleaning, water damage restoration
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 21% | ||
| 0% | ||
| 0% | ||
| 7% |
The only negative thing I have is I’d requested ‘before and after’ photos. As we were going through taking ‘before’ photos their camera quit working. Normally I would mark down some for this but I'm very happy with the work and there really isn't a good category to mark down for this as I think for the overall rating they deserve the 'A'
So overall I’m very happy with the work performed.
The cleaning was performed by, Andre Garza. He was pleasant, informative, and work diligently for 2.5 hours to complete the spot cleaning, the steam cleaning, and the protective spray application.
Originally we scheduled carpet cleaning in the master bedroom, two hallways, a walk-in closet, and a stairway and said there were additional small areas (not whole rooms) exhibiting high traffic stains. The price quoted without the additional small areas was $130. Andre examined the total of what we wanted done, explained that spot cleaning the high traffic areas would not be satisfactory because they would be noticeably cleaner than the adjacent rug. So we agreed to have the den, living room, dining room, and study included for an additional $80.
Additionally, we agreed to have a protective spray (similar to ScotchGuard) applied. The price for this was $110. This price for this struck me as being somewhat excessive. Time will tell if it was a good decision to have it applied.
The carpet, which is twenty years old and to our knowldge has never been shampooed, cleaned up very well --- far better than our expectations (especially the high traffic areas) --- we are quite happy with it.
HOWEVER, once the two guys got to our house, they were very professional and friendly. They moved all our furniture and the carpet turned out fantastic! It was very dirty and it looks like new. The supervisor did an extra area of carpet at no cost to compensate for their tardiness.
Despite being late, the service was great and I would use them again.
Licensing
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