CRAIGO CONSTRUCTION & RMDLNG

TL;DR: Craigo lost a legal suit against me and has refused to pay. I contacted Craigo on a referral that he could cut a door in the basement of our house. Though I only got him to talk on the phone once, he agreed he could do the job and then communicated primarily over text after that. He agreed to come when my in-laws would be available to meet him, and no-showed twice before showing up the third day. What he did not tell me is that he had sold the necessary equipment to do the job to another contractor when he 'retired', and was attempting to cut a 10" wall with an 8" saw - which is all he had. Well, you can't do that... not without going into the house and cutting through the drywall, studs, and molding... Which he did without approval. The mess he left in my basement was one thing. He didn't even bother to lay a tarp down over the carpet while using a wet saw *when the tarp was hanging over the opening*. This effectively turned the carpet into a cement pad by the time I got home hours later. What's even worse is that 1) he didn't even cut a door or make the cuts he *did* make inside and out line up, and 2) he then requested full payment via text for an incomplete job - three weeks later. When I called, he just sent harassing threats via text, and I would not have bothered to post this review except he then filed an illegal mechanic's lien for work not done, which I had to sue him to remove. I won the suit, and he owes damages and legal fees, which now, even *two years later*, he has not paid. Unethical and incompetent: do not use.

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The window was installed properly, however, cleanup was not satisfactory.  I was left with boulders, and lots of extra dirt to get rid of.  Also, there was damage to interior wall, which added to time needed to complete the job.

The work was well-done and completed in a day as Craigo committed.     There were a couple of follow up items that needed to be done, such as adding an exterior frame to one window.    Craigo told me when they left that these needed to be done and they did them in the following days.    I am impressed with the quality of the products Craigo uses.     The window wells are roomy and the well walls are sturdy.    The windows are high quality windows and I really like the smooth manner in which they open and close.   Craigo also did a good job installing the windows.  
The installation of the fan was something I thought they could do as a general contractor has the skills to put in a vent, and when I showed it to Craig of Craigo, he proactively gave me a bid and got the electrician to help.   I decided to have Craigo do that, too, and it turned out very well.   It exceeded my expectations and I was so happy to get so much done in a short time.
Craigo is really busy and sometimes it took a couple of days to get a response but they did follow up and they do what they say they are going to do.
 
Upfront, I wish the benefits of having a cover had been explained in more depth.   During the proposal process, Craigo discussed what the work entailed and I feel I had a good understanding of it, which is a positive.     More time could have been spent educating me on the benefits and considerations around having a cover.    I did not think it was important and there was no discussion (I did think ladders were important and decided on those).     Later, I realized that I should be considering a cover, too, and I had a lot of questions which I got answered, but some upfront discussion would have been helpful.
The owner is very friendly and I always felt the work would get done and that commitments would be met.