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Gotcha Covered of Flathead Valley

Founded 2014 • With Angi since June 2014

4.0

(4) Verified Reviews

Business Details

Phone Number

Address

-

Bigfork, MT 59911

Description

Gotcha Covered is the Flathead Valley's premier window treatment service company. We provide complete service from sales and installation of window treatments to include blinds, roller shades, sun shades, shutters, and drapery. At Gotcha Covered, we strive to provide the highest level and quality of customer service that you will be proud of....

Verified Reviews

A few reviews for this pro...
1.0

02/11/2018


Yolanda D.

Today February 2018 still highly unsatisfied with product and installation! Since now i have the curtains on the floor with the custom rod. Curtains were 1,185.00 Rod and finials were 649.99. Highly expensive for terrible merchandise and installation.

Description of Work
I purchased on June 2017, a custom curtain rod, Finials and curtains. First set of curtains came with runs in them, second set they offered came in with a huge run and a BLOOD stain from the owner who put them up and thought we were going to overlook the BLOOD STAIN. After calling and speaking with Lori she returned our money for the curtains only. TWO weeks later l we woke up to a Large crashing sound and discovered the custom curtain rod and finials had fallen off the wall because of improper installation process.

Category window treatments

Service Provider Response

We acknowledge that this project did not go well. Although we have leaned forward to do everything we can to correct the issues, it led to another issue. The first set of drapes that were installed had a flaw in the material. So we order more material to replace the defective side. Unfortunately the material we received was a different dye lot. So we had to order more material to remake the entire set of drapery. After the second set up drapes, a flaw in the material was found again and yes there was a tiny drop of blood that was found after the fact form the installation. It was not overlooked, just not noticed during the installation. For that we are very sorry. At this point in time, we have refunded the customer all of her money except for the drapery rod with no problem and offered to pay a third party for drywall repair. We understand the frustrations on both sides with this project.
5.0

12/10/2014


Dianne S.

Our company owner had decided to remove the colored vinyl sheets from our office windows and have them replaced with solar shades. I called three companies and arranged for estimates. The owner of Gotcha Covered, Clifford Oberg, arrived on schedule and brought his samples with him. We discussed what we had in mind. He showed me the samples that he thought would best service our needs, explaining what each product did and suggested the solar shade he thought would work best for our office. He was very prompt on providing his estimate. I chose his company based on fair price, professionalism and ease of interaction. Our shades arrived when promised and Mr. Olberg installed the shades himself. He even went so far as to bring in extra help to move my HUGE desk/counter so that the shade on that window would hang perfectly straight. I was very pleased with the job and recommended him to our other offices.

Description of Work
Installed Solar shades - office windows . .. Block heat and sun during day, privacy at night.

Category window treatments

5.0

12/10/2014


Dianne S.

Clifford Olberg was very prompt in returning my call for an estimate. We made an appointment and he arrived on time. Mr.Olberg brings his samples with him. so I did not have to leave the office to make choices. He took time to explain the different products available - what each type of blind or shade did. Some looked nicer and some blocked more sun and heat and his suggestions were very knowledgeable and helpful. He took my comments and sent me a complete breakdown with estimates for each product we reviewed. After reviewing the three different estimates (three companies) I chose Gotcha Covered. Our shades were delivered within the two weeks promised, and Mr. Olberg installed them himself. He even came back with extra help and moved my HUGE desk/counter 4 inches away from the window so that the shades would hang smoothly to the floor.

Description of Work
Provided/installed solar shades for windows of Store front of business office.

Category window treatments

5.0

11/08/2014


Martin J.

If you?re looking for the best possible service on quality blinds, at affordable prices then Cliff at Gotcha Covered should be your first choice. My wife and I own a number of investment and rental properties in the Tampa/St. Pete area and over the years have purchased window blinds from a number of different companies, including a highly rated company on Angies List which I will refer to as Brand X. However after the last installation with Brand X, we were not happy with the way things went and rather than ruin a perfect record that Brand X had on Angies List by posting a bad review, we decided to find a new company to handle our future business. Enter Gotcha Covered. What impressed me most about Gotcha Covered is the unbeatable service that Cliff provides. We had a home that had matching blinds in all rooms of the house with the exception of two rooms. We wanted these two rooms to match the rest of the blinds in the home and Cliff was able to pull it off perfectly. The install was very professional, the price very competitive, and the blinds were an exact match. But the excellent experience we had didn?t end there. We also had a set of old blinds that were broken and Cliff offered to have them repaired for us at no cost. Due to the extent of the damage, they could not be repaired locally but Cliff didn?t give up there. He contacted the manufacturer to see if they could be replaced under the original warranty. However, due to the age and type of damage, the manufacturer was unable to replace them under the OEM warranty. Incredible enough, Cliff went the extra mile and replaced them for us at his expense. Now that?s what I call service and going the extra mile for a customer! I am very happy to have found Gotha Covered and will continue to use them every time we have a new requirement for blinds/window treatments. If you are in the market for blinds, you really owe it to yourself to give Cliff a call.

Description of Work
Install new blinds (approximately 11 sets).

Category window treatments

    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    20%
    Warranties
    No

    Services Offered

    Window treatments.

    Services Not Offered

    Blind Cleaning

    Frequently Asked Questions & Answers about Gotcha Covered of Flathead Valley

    How is Gotcha Covered of Flathead Valley overall rated?

    Gotcha Covered of Flathead Valley is currently rated 4 overall out of 5.

    What days are Gotcha Covered of Flathead Valley open?

    Gotcha Covered of Flathead Valley is open:

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does Gotcha Covered of Flathead Valley provide

    Gotcha Covered of Flathead Valley accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Gotcha Covered of Flathead Valley offer free estimates?

    Yes, Gotcha Covered of Flathead Valley offers free project estimates.

    Does Gotcha Covered of Flathead Valley offer eco-friendly accreditations?

    No, Gotcha Covered of Flathead Valley does not offer eco-friendly accreditations.

    Does Gotcha Covered of Flathead Valley offer a senior discount?

    No, Gotcha Covered of Flathead Valley does not offer a senior discount.

    Are warranties offered by Gotcha Covered of Flathead Valley?

    No, Gotcha Covered of Flathead Valley does not offer warranties.

    What services does Gotcha Covered of Flathead Valley offer?

    Gotcha Covered of Flathead Valley offers the following services: Window treatments.

    Are there any services Gotcha Covered of Flathead Valley does not offer?

    Blind Cleaning