Gotcha Covered of Flathead Valley
About us
Gotcha Covered is the Flathead Valley's premier window treatment service company. We provide complete service from sales and installation of window treatments to include blinds, roller shades, sun shades, shutters, and drapery. At Gotcha Covered, we strive to provide the highest level and quality of customer service that you will be proud of.
Business highlights
Services we offer
Window treatments.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 25% |
"We acknowledge that this project did not go well. Although we have leaned forward to do everything we can to correct the issues, it led to another issue. The first set of drapes that were installed had a flaw in the material. So we order more material to replace the defective side. Unfortunately the material we received was a different dye lot. So we had to order more material to remake the entire set of drapery. After the second set up drapes, a flaw in the material was found again and yes there was a tiny drop of blood that was found after the fact form the installation. It was not overlooked, just not noticed during the installation. For that we are very sorry. At this point in time, we have refunded the customer all of her money except for the drapery rod with no problem and offered to pay a third party for drywall repair. We understand the frustrations on both sides with this project."
solar shades. I called three companies and arranged for estimates.
The owner of Gotcha Covered, Clifford Oberg, arrived on schedule and brought his samples with him. We discussed what we had in mind.
He showed me the samples that he thought would best service our needs, explaining what each product did and suggested
the solar shade he thought would work best for our office. He was very prompt on providing his estimate.
I chose his company based on fair price, professionalism and ease of interaction. Our shades arrived when promised and Mr. Olberg installed the shades himself. He even went so far as to bring in extra help to move my HUGE desk/counter so that the shade on that window would hang perfectly straight.
I was very pleased with the job and recommended him to our other offices.
Mr.Olberg brings his samples with him. so I did not have to leave the office to make choices. He took time to explain the different
products available - what each type of blind or shade did. Some looked nicer and some blocked more sun and heat and his suggestions were very knowledgeable and helpful. He took my comments and sent me a complete breakdown with estimates for each product we reviewed.
After reviewing the three different estimates (three companies) I chose Gotcha Covered.
Our shades were delivered within the two weeks promised, and Mr. Olberg installed them himself. He even came back with extra help and moved my HUGE desk/counter 4 inches away from the window so that the shades would hang smoothly to the floor.
If you?re looking for the best possible service on quality blinds, at affordable prices then Cliff at Gotcha Covered should be your first choice. My wife and I own a number of investment and rental properties in the Tampa/St. Pete area and over the years have purchased window blinds from a number of different companies, including a highly rated company on Angies List which I will refer to as Brand X. However after the last installation with Brand X, we were not happy with the way things went and rather than ruin a perfect record that Brand X had on Angies List by posting a bad review, we decided to find a new company to handle our future business. Enter Gotcha Covered.
What impressed me most about Gotcha Covered is the unbeatable service that Cliff provides. We had a home that had matching blinds in all rooms of the house with the exception of two rooms. We wanted these two rooms to match the rest of the blinds in the home and Cliff was able to pull it off perfectly. The install was very professional, the price very competitive, and the blinds were an exact match. But the excellent experience we had didn?t end there.
We also had a set of old blinds that were broken and Cliff offered to have them repaired for us at no cost. Due to the extent of the damage, they could not be repaired locally but Cliff didn?t give up there. He contacted the manufacturer to see if they could be replaced under the original warranty. However, due to the age and type of damage, the manufacturer was unable to replace them under the OEM warranty. Incredible enough, Cliff went the extra mile and replaced them for us at his expense. Now that?s what I call service and going the extra mile for a customer!
I am very happy to have found Gotha Covered and will continue to use them every time we have a new requirement for blinds/window treatments. If you are in the market for blinds, you really owe it to yourself to give Cliff a call.
Licensing
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