
Premier Custom Homes & Remodeling
About us
closed
Business highlights
Services we offer
Closed
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
94% | ||
3% | ||
0% | ||
0% | ||
3% |
"This is Justin the owner, I wanted to apologize that you were unhappy with the work performed on your project. We made several attempts to explain and correct the issues. Returning for multiple punch lists, in an effort to resolve the concerns. Each time we were told everything was satisfactory before leaving. Regardless, we respect and appreciate your opinion. We will take the experience gained from this project and use it to improve future projects. Thank you"
During some other work in our backyard last summer, we planned a spot for a future pool house and had electricity run specifically for it. Then we began looking for someone to build it for us the following spring. We had several bids but never felt like we had a good fit until we talked to Justin. He listened to our ideas and seemed to understand our vision for the project. We were already sure about what we wanted in the structure so Justin suggested materials based on our budget. They poured the concrete pad and constructed an open 20x25 foot shingled patio. An approximately 7x8 foot area was enclosed for storage and a bathroom. Water supply to and from the pool house was dug. Sheetrock work was done in closets and bathroom. Electricity was run throughout for lighting and ceiling fan. Justin gave us a lighting and fixture budget that was quite workable. Every group that was in our backyard (concrete, plumber, electrician, carpenter) was professional, respectful, and was helpful if we had questions. The only problem we had with the entire project was the time it took to complete - about 2 1/2 months. However, the end result was just what we wanted. We are quite happy with the quality of the work.
My only issue is with the dry wall and painting part of the project. I'm really sensitive to this area of work, as I painted for several years for a summer job. There are some places where the drywall could be done better, and there were several spots that were not sanded completely before it was painted. I provided our own paint and primer because we used a family discount for the product.The painting company didn't use the primer that we provided, and in some areas you can see where this was an issue. There are some spots where the paint is very thin and we also have some runs. Now that it's been about 4-5 months after the project was completed, I've noticed more areas. At first I thought it looked great, but in hindsight I would have been more critical before the end of the project. Again, this could just be me because I'm really keen on those details. My wife laughs at me about it.
We have had several friends over, and they all love what we have done. It was well worth going with Premier Custom Homes.
1/5/15 - Update - Justin came back to fix some of the issues with the paint in the house. He explained that he was not happy with the painters that he used, and is now using a new company. The new company came in and fixed some of the issues with the drywall and the paint. It was really well done, and quickly accomplished.
During the remodeling process he and his crews were always punctual, polite and responsive to our ever changing ideas and desires. All workers seemed to respect the property and generally cleaned up the work space each day.
We are very happy with the results and already planning on using Premier Custom Homes for future improvements.
We had also wanted some bathroom remodeling done. Justin was up front and said that he could not get that done on our timeline. We appreciated the honesty.
All of the work went well. It took Chris a couple of tries to custom match the stains to what we wanted, but that was a key ingredient to our satisfaction. The floors went down smoothly, and looked great. The marble was the most finicky, and when the first attempt did not look right, the team did rework it to make it look great!
An important item to note: We had a lot of rain one night after the carpet came up but before the wood went down, and we discovered that we had water coming in under the fireplace insert. Justin helped us find a mason on 2 HOURS notice to come re-grout and help re-seal the chimney to try and help us stay on schedule.
As he said, he had people come back to touch up paint, stain, etc. and did not leave until we were satisfied. Thanks Justin!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.