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Basic Home Maintenance

Founded 2010 • With Angi since January 2013

1.5

(2) Verified Reviews

Business Details

Phone Number

Address

5332 peppermill dr

Southaven, MS 38671

Description

Small Home Maintenance Company. 5 employees. $1.29 square foot on 12" ceramic tile installed. Tile not included in price....

Verified Reviews

A few reviews for this pro...
1.0

06/07/2020


Sean F.

Daniel May with Basic Home Maintenance signed a contract with us on 3/2/20 to fully remodel one bathroom and partially remodel a second bathroom for $3950 total for labor and common materials. We paid him $2370 of the contract and he demolished one bathroom and never came back to finish the job. He left us with a destroyed bathroom, cracks in the walls of both bedrooms on either side of the bathroom, left all of the demolished tile on our front lawn for weeks and never took it to the dump, and never gave us back our house key. He lied to us for several weeks saying he sent us a refund back for the broken contract and sent our house key and then saying they got lost in the mail. He eventually admitted he never sent it and doesn't have the money. Run far away from doing business with this man. He is not an honest businessman and we really regret letting him into our home.

Description of Work
We needed two bathrooms remodeled.

Category home remodeling

2.0

06/04/2014


Cortney R.

After getting four quotes to remodel my Mom's bathroom, I went with the least expensive which was a mistake and ended up costing me the price of one of the other quotes because I had to hire someone else to fix the mess that was made. The workers came out as scheduled and there was supposed to be a complete day of work, they came the first day and demoed the bathroom which took a little over an hour and then left for the day. Each day they returned it was something, they were always late and never stayed until 5. They barely had what they needed to get through the job. The workers complained about not being paid by the owner. The workers that were sent out were not licensed professionals, they were a bunch of handymen, which is fine if you know what you're doing but they did not! They messed up the plumbing in the bathroom and busted a huge hole in the bedroom wall adjacent to the bathroom and also flooded the carpet in the bedroom. They didn't bother to fix the hole and they did not wet vac the bedroom floor. We had to clean up their mess ourselves. After over two weeks and things continuously going downhill and the owner Daniel May telling us that things don't have to be done to our standards but his and seeing his standards we were very dissatisfied. We had paid all of the money required with the exception of $500, after going back and forth about things not being done right and the owner getting very irrate with us, he had his crew leave the job site and they never returned. We had to start all over with a new contractor who had to tear up all the tile that was not put down correctly and put it back down on the correct type of boards, re-do the plumbing, fix some minor electical things that they did not do properly, re-seal the toilet, paint and fix the window seal and a number of other things that they failed to do. I was very disaapointed with this company and would advise everyone to stay far away from them unless you enjoy medicore work that may not be done correctly. I do not like leaving bad reviews, however now that I'm finally done with the bathroom nightmare I feel that it's only fair that people are warned and have access to a valid review.

Description of Work
I hired them to remodel my Mom's bathroom. I was told that the job would take 3 days, 3 days turned into over two weeks.

Category remodeling

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Complete Home Maintenance

    Services Not Offered

    Not a general contractor. Unable to build.

    Frequently Asked Questions & Answers about Basic Home Maintenance

    How is Basic Home Maintenance overall rated?

    Basic Home Maintenance is currently rated 1.5 overall out of 5.

    What days are Basic Home Maintenance open?

    Basic Home Maintenance is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    What payment options does Basic Home Maintenance provide

    Basic Home Maintenance accepts the following forms of payment: Check

    Does Basic Home Maintenance offer free estimates?

    Ask Basic Home Maintenance for details on free project estimates.

    Does Basic Home Maintenance offer eco-friendly accreditations?

    No, Basic Home Maintenance does not offer eco-friendly accreditations.

    Does Basic Home Maintenance offer a senior discount?

    No, Basic Home Maintenance does not offer a senior discount.

    Does Basic Home Maintenance offer emergency services?

    Yes, Basic Home Maintenance offers emergency services.

    Are warranties offered by Basic Home Maintenance?

    No, Basic Home Maintenance does not offer warranties.

    What services does Basic Home Maintenance offer?

    Basic Home Maintenance offers the following services: Complete Home Maintenance

    Are there any services Basic Home Maintenance does not offer?

    Not a general contractor. Unable to build.