Tutor's Appliance Service

Tutor Appliances , the most unreliable appliance repair service I have ever dealt with

I canceled an appointment to be here on the day repairman was scheduled. No one came or called. I called the next morning and was told the schedule had not been made out for the day and she would call me back. After 3 hours I thought they probably had time to make out a schedule and called back. She said he would be here that afternoon. Repairman came, told me what was wrong, and said he would have his boss call the next day to schedule repair. He did not and has not. I called another company because apparently Tutors did not want my business. The only reason I rated D instead of F is because the repairman was nice. Not his fault company is not responsive.

He was on time and called to let me know he was in his way. Very friendly and knowledgeable. He knew exactly what the issue was and corrected it. He explained what I could do should this happen again. He even addressed and corrected an issue that could have caused problems down the line. They will definitely be my go-to should I have any problems in the future!

They've done several jobs for us, but this last time installed a garbage disposal. He was very professional, punctual, and fixed every leak I had, which were at least three besides installing the garbage disposal! He didn't have to fix the leaks, but he did and I couldn't thank him more. Nothing worse than water problems. They know what they're doing, and finish it quickly! I wouldn't call anyone else.

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They were very good at TRYING to fix the problem and the cost for each visit when progressively down to $zero.

They will continue to come out, but state that the washing machine a Whirlpool Cabrio can't be fixed. I believe them. They got the washer to the point that it is usable, but doesn't work the way it should.