Quick Computer Fix LLC
About us
I provide a high-quality, "Quick Computer Fix" at an affordable price. I work with the customer's schedule to arrange a time to meet & pick up their computer, but most often, I do the work on site while the customer waits. I offer this service for the home user and to businesses and clinics located in central and south central Mississippi.
Business highlights
Services we offer
Computer repair, data recovery, printer setup & video cards., upgrades, virus removal, wireless networking
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
0% | ||
0% | ||
9% | ||
0% |
"I regret that this situation was not resolved with me before a fair review could be posted. For sake of clarity, the entire motherboard had to be replaced due to a faulty video chipset that was causing this client's initial video problems. It was replaced but the old fan did not fit the new motherboard so I also ordered and installed a new fan. Customer was satisfied. Weeks passed, then he very politely called and asked "when you have time, come fix this DVD drive door, it won't open." I quickly realized the problem and explained to the customer that it was an easy fix and I could swing by when I had time and plug it back in. Regretfully, I did not set an appointment time with the customer over the phone and planned to drop by when I was nearby. I realized it has slipped my mind several days later when I received a text from him that said "computer fixed by other!!, do not need you" I am sorry for the way these events unfolded, and I admit fault for forgetting about the DVD drive issue. In reference to the "Sorry, Cant talk right now" message that I sent him: that is an iPhone auto-reply that goes to callers when I am on computer service calls. Usually, it is followed by a text response from the customer if the issue is urgent. Again, it did not occur to me that this was a reminder call about the DVD drive. When he did send a text message, it was to let me know that he had found another tech to resolve the DVD plug issue. I hate to lose a customer, and I apologize for failing to provide him with expedient return service regarding the DVD drive."
I would recommend Kyle to anyone that needs work on either their home or business computer system.
Punctual, neat, honest, and efficient. Simply the best and most reasonable...
"Thanks Member!"
Licensing
State Contractor License Requirements
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