WHITE DOVE HEATING & A/C

Everything went very well.

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This is the third time I have had an outdoor unit installed. White Dove is the only service who did it right. Good service, fair price.

Great. on time honest and took the time to explained to me why things where not right and how it effected my system

unknown

unknown

Great experience.  White Dove Installed the system initially and has serviced it ever since.  Professional, experienced and friendly , he arrived exactly as scheduled, discussed the inspection with me as he went along and did an extra thorough cleaning of the outside unit - and even showed me how to safely  clean it  periodically myself. I even offered to coil up the hose, and he wouldn't let me, said it was his job!

unknown

A/C STOP WORKING ON SUNDAY. I CALLED WHITE DOVE AND HE CAME OUT THE SAME DAY AND MADE REPAIRS.

Excellent service! Very professional and thorough. He even works on Sundays and charges his regular rates!!!

i woke up at about 8:15 am to sweltering heat in my house. only to find out my central air and heat had quit working so i placed my call to white dove heating and a/c. the lady who answered the phone was polite and courteus and asked what problem or problem or problems i was having so i told her my central a/c had quit working. she asked me my address and i provided the service address. she said it would take him about 1 hour to arrive. i said that was fine and thank you and hung the phone up. he arrived in 15 minutes and checked several things before locating the problem. he found that there was severe freon leak on outside heat pump on my central heat/air unit on my house. he found the leak on a cylinder type container. he said it was like a storage container on the heat pump for the freon. so i asked him why it was leaking and he said the bottom of the part had rusted over time and caused a hole to form. he then said the unit would have to be pumped down to get all remaining freon out of the unit before he could begin repairs. he then said it would cost me $165.00 for parts,freon and labor. i told him that was fine to fix the problem. so he pumped the unit down with a machine called a freon recovery unit. once the unit was pumped down he then cut the bad part out. he then cleaned the tubing,installed new part and welded everthing back together. he then pressured tested unit to check for leaks and found none. then he cleaned inside and outside condenser coils. he powered the unit back on. he then started filling unit back up with freon to required pressure. he then checked for leaks once again with a machine called a sniffer and found none. then he checked to make sure it was cooling and operating at its rated capacity. from the time of my call into his office. him arriving, finding problem, fixing problm and completing the work was 1.5 hours. i will use him again and have reconmended him to all my friends and family. my overall rating for this company is a 5 star on every aspect level.8182