Ron's Pool Care & Service

This guy put in a new pool liner and a salt chlorinator in April or May 2022. From the time we got these things done, the pool was steadily losing water, and I could not keep it clear and blue. It stayed cloudy AT BEST! We could not swim in it for the entire season of 2022. Before this, I was able to keep the pool clean and balanced with just average maintenance, but the liner was getting old, and I did want to change from regular chlorine to a salt system. So we used this guy. We got the runaround every time we questioned him about the issues we were having. The liner kept coming unsnapped and sagging. He would take his time coming out to fix it, and he even told me I could fix it myself one time. As this went on, he got to the point where he would not even respond. It got so bad that after a rain, the liner would literally bubble up and float. I started losing 6 8 inches of water EVERY DAY! I messaged and called this guy, and he had every excuse in the book. Example: I messaged him on May 8, 2023, about the liner, and he did not respond for days. When he did, he said he would be out to fix it when it warmed up. DUDE! What It Is May in Mississippi! It is a million degrees outside! How freaking hot does it need to get? He finally comes out and fixes the liner by wedging PENNIES in to keep it in! Yeah! Freakin COINS, all! So we are STILL losing water! Finally, I had enough and went to YouTube and talked to other pool owners. My uncle told me to check around the steps and the light, etc., and asked if the ground around was wet, which it was not. So my uncle says, Jaz, your problem is in the liner. So, literally, within 10 minutes of knowing where to look, I found a hole in the liner above the pool line that looked like where they let the screwdriver slip when putting the pool light back in from when they installed the liner a year earlier. That is not all. there more! There was a huge tear around the steps from where the liner bubbled up and floated when he would not fix it and let the huge gaps and sags just stay. Yep! He made sure to let me know that none of that was his fault and to go call my homeowners insurance company and he would come patch the tear, but it probably would not hold! The old dude has some cojones when it comes to talking to women. I guess. Ladies, beware! He might do a good job for some of you all. I am sorry; I cannot say the same. If you DO use this man, make sure not to leave him unsupervised! Take your own pictures! Shop around! He is quick to tell you about how he is the only pool servicer in the area. buyers BEWARE!!!!!! 

Great service

Quick work and well done, friendly, knowledgeable and experienced

I used him before and on follow up visits

Prompt, based on committed timetable and provided pertinent and helpful suggestions.

I would not recommend him to anyone