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Avatar for AnB Plumbing Pros llc
AnB Plumbing Pros llc
4.5(
14
)

Serving Lucedale, MS and surrounding areas

In business since 2022

Emergency services offered

Credit card accepted

"When they gave us the estimate, we gave them the initial deposit of $2,500. At our bank, Brian put his name above the name of the company name in different colored ink on the check. This threw up a red flag at the bank. They called us about it, telling us it would not go through. He then told us about not being able to cash it at the bank, and we wrote another for the same amount directly to Brian, thinking our bank still had the check. He told us later that he had given the first check to his brother, Andy, who cashed it immediately at another bank, so they ended up having the initial deposit and the second of three checks before they even started the job! Aside from that, they were very diligent, working almost non-stop on the replumbing project. During this period, they also asked us for a draw because of vehicle troubles, which were evident, and we gave them $100, for which they gave us a receipt. On the third day, they discovered a plaster wall that was unknown to us. They emailed us saying they could not go on without an adjustment in price ($1,000 more plus an agreement that we let them do a kitchen sink re-route to the city main sewer for $4,400. We felt that the increase was reasonable. We agreed to pay it and signed the contract for the re-route. All during this time, we had to stay in a hotel but tried to be there but out of their way when needed. During the re-route drain portion, I noted to Andy that a ceiling fan in a back bedroom was spraying water when turned on and all light bulbs placed in that fan buzzed and shorted out. He quickly offered to replace the fan, which he did that night. Earlier that day, I had to use my Shop-Vac to clean up some sheetrock dust and found soaked insulation filling the inside. I didn't tell him that day what I found, because I didn't make the connection between the two until later. He also told me that the p-trap in the guest bathroom was leaking, and he put a new p-trap on. I then told him about a kitchen sink drainage pipe that was now leaking and that we couldn't turn the dishwasher on. He performed additional work on those, and they appeared to work properly. A day after I gave him the check for the re-route, I noticed that the same p-trap in the guest bedroom was leaking, the kitchen drain was still leaking, a pipe was sticking through the wall into the entryway and a spigot on the front of the house was very wobbly and felt I couldn't put any pressure to turn it off or on. The day after that, the 4th or 5th day, I called and messaged Andy about a callback to address the problems that still needed fixing. It took a day before I got a response from him where he first said he and Brian were no longer in business together, but promised that we were "FIRST ON THE LIST" on the 21st to fix those problems. He never showed up. He ignored all phone calls and messages and has up to the date of this complaint. I then messaged Brian about coming back and fixing the items and he initially that he would but since then he has ignored all messages. I've since replaced the p-trap in the guest bedroom at my own expense, in order to get the house back together and functioning. I also had to purchase an additional $200 in materials and tools to rebuild the entryway wall where it was torn out on two sides to route pipes for the outside back spigot. I've made repeated attempts to reach both of them, both on phone and text messages, all being ignored."
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Drain Cleaning questions, answered by experts

Water leaking through your basement floor is a good sign of a clogged drain, but another sign of a clogged basement floor drain can include unpleasant odors coming from the drain. Also, hearing gurgling noises when water drains from the basement or having other plumbing fixtures (like toilets or other drains) backing up is a good indicator.

You’ll likely pay between $300 and $450 to unclog your toilet with Roto-Rooter. However, the price could change depending on if the clog has caused a lot of damage, which your plumbing pro will want to inspect during your service appointment. Keep in mind that you won’t get a quote from Roto-Rooter over the phone. They have to send a pro out for an in-person cost estimate. You can also attempt to snake your own clog for a lot less, and simple drain snakes cost no more than $50.

It’s possible to snake minor drain clogs yourself, provided they sit within a foot or two of the drain itself, but it’s usually best to hire a professional plumber regardless. Even experienced DIYers have a high chance of accidentally pushing the clog further into the drain using a drain snake or another tool, so hiring a plumber is the ideal course of action. A professional plumber can use camera equipment to locate and identify the clog, and remove the entire blockage to fix your issue permanently.

With a one-way cleanout, you can access your sewer line from one direction. Depending on the way it curves, a plumber can either access the side of the pipe that goes into your home or the side that goes to your yard. On the other hand, two-way cleanouts allow pros to access both sides of the sewer line, thanks to their dual-pipe design (they’re usually U-shaped).

You can unclog an AC drain line for free if you already have these household ingredients: water, vinegar, and rags. Alternatively, if you’d rather not deal with the mess, you can hire a pro to clear your drain line. If you go that route, an HVAC service call costs between $100 and $250.

The Lucedale, MS homeowners’ guide to drain cleaning services

From average costs to expert advice, get all the answers you need to get your job done.