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Environment Masters Inc

Heating and Air Conditioning Service, Plumbing, Drain Cleaning,

About us

For over 60 years, the people of metro Jackson have trusted us to handle all their HVAC and plumbing needs. When you pick up the phone to call our company, you aren’t going to get voicemail, and you aren’t going to speak to a machine. You’ll speak to a real person, any time of the day or night, 24/7. We offer full emergency services, for those times when a problem doesn’t occur during normal business hours. In addition to our award–winning service, which we offer to everybody, we also provide a maintenance plan to both save you money and get you some benefits in the process. If a maintenance member calls at any time, their call is given priority. That’s why we call our maintenance plan "Priority One." In addition to preferential treatment, you will also automatically receive a 10% discount on all repairs. Need a new HVAC system, but can’t afford it right now? No problem! We offer financing to qualified customers, just complete the easy application on our website. We guarantee service within hours, not days, which is why if you don’t get service within 24 hours of your call, you don’t have to pay any diagnostic fees. We offer all of these many services because we care about our customers. We want you to achieve 100% satisfaction, because that’s how we’ve done as well as we have these last six decades. We hope that you’ll stay with us for the next 60, so we can continue to help each other thrive. Environment Masters, Inc.: Making Mississippi Homes Live Better. Trusted. Since 1957.

Business highlights

Eco Friendly
Family owned & operated
Emergency services offered
68 years of experience

Services we offer

Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters

Services we don't offer

Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • MasterCard
Reviews
4.8212 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
0%

Filter reviews by service

Showing 1-25 of 212 reviews
Buddy M.
Jun 2022
5.0
Yes, I recommend this pro
They did a good job.
Response from Environment Masters Inc
"Thank you [Member Name Removed]. We appreciate your business."

William G.
Jan 2022
5.0
Yes, I recommend this pro
They were very professional, very honest and they provided standard work.
Response from Environment Masters Inc
"Thank you for the 5 star review! We appreciate your business. Call us anytime for hassle-free AC or plumbing service or install."

Kirk D.
Mar 2021
5.0
Yes, I recommend this pro
Timothy did a fine job and expertly explained the problem. Great service. Thanks!

Kirk D.
Mar 2021
5.0
Yes, I recommend this pro
$300
Steven provided fast professional repair with an accurate explanation of problem. Great service much appreciated from a returning customer.

Mirenzo J.
Feb 2021
5.0
Yes, I recommend this pro
It went very well! Daniel came right on time and I showed home the areas for repairs. He went straight to repairing the problems and told me what was happening. He didn’t take long to repair and I would recommend them in the future!

L W.
Jan 2021
5.0
Yes, I recommend this pro
$130
He got it running in about 10 minutes. I am always happy with their service.

Diane P.
Dec 2020
5.0
Yes, I recommend this pro
$94
One of the batteries was upside down!

Kirk D.
Dec 2020
5.0
Yes, I recommend this pro
$250
Environmentmasters was superb. Very smooth, fast response time. Clear explanation of procedure and price involved. Will definitely call on them with future plumbing needs.

Jetuwan B.
Dec 2020
1.0
Awful they never gave an update on when the part was going to come. I had to call out to them they would not reach out to me. The leak was worst after they fixed it.

Jennifer G.
Nov 2020
5.0
Yes, I recommend this pro
It went well. As usual, Environment Masters corrected our problems in an efficient and professional manner. They take customer satisfaction seriously and we know repairs will be done right. They have handled our heating and air needs for over 10 years. So blessed to have them!
Response from Environment Masters Inc
"Thank you so much for your A rating review! We appreciate our long-time customers. Call us anytime for heating, cooling and also plumbing."

Nancy S.
Sep 2020
5.0
Yes, I recommend this pro
Great and professional
Response from Environment Masters Inc
"[Member Name Removed], thank you so much for giving us a review. We appreciate your business. Sorry we can't be of service now that you've moved to Oxford. Go Rebels!"

Jonathan P.
Aug 2020
5.0
Yes, I recommend this pro
The guys who came out were prompt and friendly. They were honest and up front about the problem and even though I opted to repair the pipe myself, they helped me come up with a good plan for the short and long term. They quoted me a fair price and even a price to replumb the house later. They were very professional and personable.
Response from Environment Masters Inc
"Thank you for this great review. We appreciate your business."

Edwin S.
Apr 2020
5.0
Yes, I recommend this pro
I have been very happy with them and have been using them for 3 1/2 years. They were very careful with COVID-19 and was careful to stay their distance. I would highly recommend them.

Scott A.
Mar 2020
2.0
$240
My reason for trying this company was a 25 dollar off coupon. $240 dollars later I realized my mistake. I originally called Env Masters and was told I would be charged 98 plus parts which I agreed to, but the resulting bill was $240 since there were two other "flat fees" per problem reported. The 2nd easy problem would have cost me $5 at Lowes plus my time to fix so I would never have approved the $85 fee ahead of time. Called and talked to the manager and he said yes the invoice was right and he would not help. The employee that made repairs was easy to deal with and did exactly what was asked so no complaint there, but this was a bait and switch deal.

Donna P.
Aug 2019
5.0
Yes, I recommend this pro
$75
Came after hours at no extra charge. Left us a $25 coupon for our next service call.

Eric F.
Jul 2019
5.0
Yes, I recommend this pro
$9,200
They were friendly and prompt.

Charles R.
Mar 2019
5.0
Yes, I recommend this pro
$250
Water main under house broken in very tight quarters. Repaired quickly and professionally. Price was very reasonable. Would definitely use again.
Response from Environment Masters Inc
"Thank you for taking the time to post a review! We appreciate you calling on Environment Masters' plumbing team. Call us anytime you need help with cooling, heating or plumbing."

Celeste G.
Jan 2019
4.0
Yes, I recommend this pro
Overall, it went well. The service technician that came last year was excellent. This was a new one and I guess time will tell if he did all of what the maintenance visit entailed because I was not there and my husband was tied to a computer doing telemedicine the whole time this gentleman was present. The one measurable thing he failed to do was replug in our heating unit upstairs (it was not coming on and glad my husband was able to notice this was the case in order to avoid having to call and get someone back out to the house). Like I said, time will tell if he did all he was supposed to with resulting submission of another review!
Response from Environment Masters Inc
"Thank you for leaving us a review. We appreciate your business. So sorry you had some inconvenience with the call - we would have definitely come back out at no cost to you - but I know you're glad your husband was able to fix the issue."

Bobby D.
Jan 2019
5.0
Yes, I recommend this pro
$125
We were very satisfied. Prompt, thorough, and professional service.
Response from Environment Masters Inc
"Thank you [Member Name Removed] for the all A Review! We appreciate your business!"

Kenneth A.
Dec 2018
5.0
Yes, I recommend this pro
$6,000
Good work. Professional and friendly.
Response from Environment Masters Inc
"Thank you [Member Name Removed] for being an Environment Masters HVAC and plumbing customer. We appreciate your business and we appreciate you taking the time to post a review. Call us anytime."

Sam B.
Nov 2018
5.0
Yes, I recommend this pro
Work was done quickly and very professionally. I would use them again and highly recommend them.
Response from Environment Masters Inc
"Thank you [Member Name Removed] - we appreciate you calling on Environment Masters"

William N.
Aug 2018
5.0
Yes, I recommend this pro
$140
Steve was early and knew what he was doing
Response from Environment Masters Inc
"Thank you for calling Environment Masters!"

Owen R.
Jul 2018
5.0
Yes, I recommend this pro
$5,200
Everything went very smoothly from obtaining a quote to the installation work being completed.
Response from Environment Masters Inc
"Thank you for calling on Environment Masters. We appreciate you!"

Amanda W.
May 2018
5.0
Yes, I recommend this pro
$268
My sink wasn’t draining it was horribly frustrating and gross. I called them they cans the same day put in a new disposal and new under the sink pipes and it’s like brand new! They were very affordable and prompt!!!
Response from Environment Masters Inc
"Thank you [Member Name Removed]. We appreciate you!"

Ruthie B.
Apr 2018
5.0
Yes, I recommend this pro
Waylon explained to me everything and the solution was I needed a new board that he would have to come back and put in. The part had to be located.
Response from Environment Masters Inc
"Thank you [Member Name Removed] for giving us all A's. We appreciate your business. Let us know how else we can help you."
...
Showing 1-25 of 212

Licensing

Bonded

Insured

Licensed*

Trade License Number

HVAC9, PG26

Trade License Locale

Jackson, MS

Trade License Expiration

10/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Environment Masters Inc is currently rated 4.8 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Environment Masters Inc accepts the following forms of payment: American Express, Financing Available, Check, Visa, MasterCard

Yes, Environment Masters Inc offers free project estimates.

Yes, Environment Masters Inc offers eco-friendly accreditations.

No, Environment Masters Inc does not offer a senior discount.

Yes, Environment Masters Inc offers emergency services.

Yes, Environment Masters Inc offers warranties.

Environment Masters Inc offers the following services: Heating; furnaces; air conditioning; dual fuel systems; duct repair & replacement; heat pumps; indoor air quality; thermostats; maintenance program; Cooling, Plumbing, Drain Cleaning, Water Heater Repair/Replacement, Water Filtration Services; drain sewer cleaning; water heaters

Environment Masters doesn't offer duct cleaning for your HVAC system and we don't offer hydroscrub jetting for your pipes or work on sump pumps on the plumbing side. For everything else... give us a call!