
About us
Comfortech Service Experts Heating & Air Conditioning has been providing service to our Jackson community since 1973, bringing you expert technicians in heating, air conditioning, and indoor air quality. Our NATE-certified technicians are qualified to maintain, service, repair, and install all brands of furnaces, air conditioners, air handlers, inside air quality and related equipment. Plus, all of our work is backed by our 100% Service Guarantee for a full year. Call Comfortech Service Experts in Jackson at 601-852-3105 now to schedule an HVAC repair service, routine maintenance or to request a free new system estimate.
Business highlights
Services we offer
Residential & commercial air conditioning, indoor air quality, duct cleaning, heating, attic insulation, green solutions & HVAC installation.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 6
Assorted photos uploaded by Comfortech Service Experts
- 3
New HVAC System
Number of Stars | Image of Distribution | Number of Ratings |
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68% | ||
5% | ||
9% | ||
9% | ||
9% |
Filter reviews by service
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"We would like to look into your situation but are having trouble locating your account. Please contact us at (855) 817-0134 or email [Member Information Removed](at)ServiceExperts.com with your phone number and full name so we can find out what happened. We apologize for your experience and look forward to hearing from you."
"We have truly appreciated your business over the years and hope you had a wonderful 4th of July!"
"Thank you for choosing us for your heating and cooling needs!"
"We understand how frustrating HVAC expenses and issues can be. We are not the lowest price but we stand behind our work with a 100% satisfaction guarantee, are fully licensed and insured, and provide NATE-certified technicians who have gone through extensive background checks to make sure you are working with a safe, skilled, and qualified technician. If you have any questions or further concerns, please reach out to our Customer Relations Specialist at (855) 817-0134 or email CustomerService(at)ServiceExperts.com. We look forward to hearing from you."
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"Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!"
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"Thank you for your feedback. Your experience is troubling so I am escalating this directly to our General Manager, who would like to talk directly with you. In order to promptly address your concerns, please provide your contact information to our Customer Relations Specialist by email at [email protected] or by phone at 855-301-2206. Customer service is extremely important to us and we are committed to 100% satisfaction."
"Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided."
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"Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!"
Serial Failure to show up for AC repair originally scheduled for 8-10, 7/24/13, and did not call. We called at noon for explanation/status. Office agent/scheduler made calls and called us back, saying that crew had a job before mine that he did not know about, but they would come in the afternoon. Two crew arrived in the afternoon, around 2, and, after going under the house and looking at the unit, said that they didn't have enough materials and equipment for the job, and would have to leave for parts. They were gone for about 2 hours. The crew chief came back a little before 5 and said he couldn't do any work because his partner had a family emergency and had to leave. He promised that they would return at 8 the next morning. At around 11 when they had failed to show again, I called and fired them.
Then, I called several other AC companies for an inspection and estimate. The first one who arrived looked at the unit and said that the drain was stopped up (water had been flowing for days that we fought with rotating towels as best we could), pulled out a scent stick from the bathroom nearby, unscrewed the pvc pipe drain, inserted the stick and jiggled it until the drain pipe was unstopped, and the water stopped flowing over the outside of the unit, all in less than 5 minutes.
Prior to the 5 minute fix, above, at least three different Comfortech/Service Master service men, saw the water flowing over the unit and had a chance to do the same simple unclogging fix, but didn't, leaving me with flowing water on the outside on my unit and on the floor around it for days. Instead they said that a entirely new pvc drainage pipe system would have to be installed to fix my flowing water problem, and that they would have to schedule the work for the future.
"We appreciate your feedback [removed member name] and are here 24/7 to help, and your written 100% Satisfaction Guarantee is there to provide for your complete satisfaction. Please visit http://www.ServiceExpertsCares.com to provide us the details of your service and we will be happy to promptly correct the issue. Or call us now at 866-EXPERTS (866-397-3787)."
Licensing
State Contractor License Requirements
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