Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
We sell, install, monitor and maintain residential and commercial security and camera systems. We also offer residential and commercial monitoring services.
Business highlights
Emergency services offered
23 years of experience
Services we offer
Residential and Commercial Security Systems, Monitoring Services, Surveillance Systems (Including Surveillance systems that can be viewed remotely via Computer or Smartphone)
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
2.33 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 67% |
Filter reviews by service
Showing 1-3 of 3 reviews
Marty O.
Apr 2020
Home Security System Service
Installer drilled three holes through my roof and patched them with caulk. He didn't bother to tell me this and 9 years later I have a flooded bedroom and several thousand dollars worth of water damage.
Charles M.
Sep 2014
Home Security System Service
Installation on new construction went fine. Our sheetrock guy put a screw through one of the wires, and Priority Alert came out and put in a wireless connection for the door at no charge. This was 4 years ago, and they maintain the monitoring. Excellent job there also.
Andrea M.
Jul 2014
Home Security System Service
Went with Priority Alert in August 2011 when we bought the house as they had been contracted by builder so exterior doors were alarmed & there was a keypad by one of the doors. First year they were pretty responsive by phone phone when we had a question or problem.
Bill for 2012-2013 had wrong dates but owner said not to worry. Some time during that year a keypad went bad so they replaced it w/one we already in the house. When they disconnected that pad they turned off the entire central station monitoring service for the house. This was not discovered until we got our bill for the 2013-2014 year, with the wrong dates again. Took multiple calls for Stephen to come out so during that time I got a quote from another carrier. When they came out to check the system, so they could quote, it was discovered we'd been paying for 24/7 monitoring but not was being provided. Eventually Stephen (Priority Alert) came out, fixed the problem & in order to make us happy gave us a discount on the 2013-2014 monitoring service. During that time the alarm went off 3 times, 2 we know were false alarms.
When we got the 2014-2015 monitoring bill it again had the wrong dates. After multiple calls Stephen finally called me back. Blamed his software program for having he wrong dates. It was agreed I'd fix the bill & email it to him which I did on June 25. He was going to turn around & send me another bill with the right dates. NEVER HEARD FROM HIM AGAIN!
When my new alarm company came out this week to change the system out we never even got a call from the central station monitoring company Priority Alert uses. Now I wonder how long my home was being monitored.
Bill for 2012-2013 had wrong dates but owner said not to worry. Some time during that year a keypad went bad so they replaced it w/one we already in the house. When they disconnected that pad they turned off the entire central station monitoring service for the house. This was not discovered until we got our bill for the 2013-2014 year, with the wrong dates again. Took multiple calls for Stephen to come out so during that time I got a quote from another carrier. When they came out to check the system, so they could quote, it was discovered we'd been paying for 24/7 monitoring but not was being provided. Eventually Stephen (Priority Alert) came out, fixed the problem & in order to make us happy gave us a discount on the 2013-2014 monitoring service. During that time the alarm went off 3 times, 2 we know were false alarms.
When we got the 2014-2015 monitoring bill it again had the wrong dates. After multiple calls Stephen finally called me back. Blamed his software program for having he wrong dates. It was agreed I'd fix the bill & email it to him which I did on June 25. He was going to turn around & send me another bill with the right dates. NEVER HEARD FROM HIM AGAIN!
When my new alarm company came out this week to change the system out we never even got a call from the central station monitoring company Priority Alert uses. Now I wonder how long my home was being monitored.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Priority Alert, LLC is currently rated 2.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Priority Alert, LLC accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Priority Alert, LLC does not offer free project estimates.
No, Priority Alert, LLC does not offer eco-friendly accreditations.
No, Priority Alert, LLC does not offer a senior discount.
Yes, Priority Alert, LLC offers emergency services.
Yes, Priority Alert, LLC offers warranties.
Priority Alert, LLC offers the following services: Residential and Commercial Security Systems, Monitoring Services, Surveillance Systems (Including Surveillance systems that can be viewed remotely via Computer or Smartphone)