Westling Landscape And Design

Met with landscaper and showed him what I wanted done.  He said he could do it and gave me a price which I thought was high, but I agreed to it.  I've since found out that his price was almost double what I could have gotten it done for, but I agreed to it, so my bad.
Landscaper showed up as promised with one helper to do the job.  I was not able to be there to observe, but clearly explained what I wanted done.  
Returned to find one of the palms very poorly planted.  The tree was leaning and was being supported by two lines tied to tent pegs.  A circular 4 piece brick surround was to be placed at the base of the tree, with pine bark inside the surround.  The surround is designed to be partially sunk in the ground.  I found it to be just sitting on top of the ground and the tree not even close to centered in the circle.  The support lines were simply tied to the stakes with no way to adjust the tension.
I called the landscaper and he came out the next day with another helper to resolve the problem.  He agreed that it looked shoddy and said he would straighten the tree and partially bury the surround.  He assured me that the stakes (pegs) he used were sufficient for the job.  He did straighten the tree and fixed the surround.  At my request he brought two line tensioners to guy the tree.  While it looked all right at the time, by the next morning the tree was on it's side.  The tent pegs had pulled out of the ground.  
I ended up re-setting the tree and properly staking it with 4 guy lines with adequate stakes.