MOBILE ONE

First they gave me an expired rebate for the smart phone I bought and told me to go ahead and use it that it would be honored. When it was not honored I was promised a refund on my bill. That was 2 yrs ago and I am still waiting. Next the smart phone was not so smart. It dropped all incoming and outgoing calls when I was at home. They made attempts to fix but blamed it on my metal roof. Then had the gaul to be flippant about it. Plus they said I would be credited for all dropped calls. That was a lie too. Finally, I tried to buy a new battery for that smart phone and paid for it in advance. 10 days later I had to go to the store to find out where it was. They didn't even have the courtesy to call me and let me know they could not get one. Funny, cause I ended up getting a NEW one on ebay for $5.95 including shipping!! Seems to me if I had promised a customer an item I would go to any means to follow through!! Then I wrote to their corporate headquarters and still got no satisfaction!!! There is no way I will ever recommend Alltel to anyone. They can keep their circle!