CLINTON AIR COND & REFRIG SVC

I bought an AC and heater from them 4 or 5 years ago. They come every year to check both, ac and heater. They explain everything to me, clean the system, and make it work well. The original owner had been in business for about 35 years and now the son has taken over. They have a lot of experience in the business. This adds to the trust I have in them. They are a member of the chambers of commerce according to their website. The comments on their website have given them five stars.

They checked the unit here and told me I needed a new air conditioning unit. I got another guy come out. I would tell a friend that you can't really trust them. I would tell them to get another estimate from another person, another company. They were on time. I would use them if I was desperate.

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Noticed that my heating unit wasn't coming on for very long and/or would come on and shut off multiple times in a row (come on-no burner-turn off, come on- burners on for a few sec-min then off...). Sometimes it worked fine but the days leading up to my call- it wasn't doing much. I called it in around 930am and Stephen was there within 30-45mins. He did a great job of explaining to me what the issue could be once I told him what was going on. He then clean the unit and double checked the thermometer (batteries good as that could have been the issue, but not in this case). Once the unit was working properly, he explained what he did, how my unit worked and the safety features in place that prevented it from coming on until cleaned. Thank you and keep up the great work AND customer service!

Arrived on time and had the ac going in a timely manner

I called them most recently because my unit was very loud when I turned it on. I had them install a new a/c unit. After the new unit, new insulation and air duct cleaning I am saving about $30/month on my electric bill. Everything that they have done in my home has been high quality work.

When I scheduled the visit I told the office I would be home after 3:30 PM, but we were delayed. Eric from Clinton Refrigeration showed up on schedule and called my cell phone when he discovered I wasn't home. I apologized to him and told him I'd be home by 4:00. He went to do another quick task and was back at our house at 4:10.
He was professional and friendly. He answered all my questions about what was wrong with my AC and why the indoor coils were icing up. He worked efficiently while carrying on a conversation with me. He took 3 phone calls during his visit but each was short and he ended them quickly to get back to solving my problem.
Final cost was $70 for the service call, $40 for labor (about 1 hour), $14 for the capacitor, $58 for the contact switch, and $58 for the R22 freon.  I don't have any direct price comparisons but I did not think this seemed unreasonable at all.

I called them out to do the repair and they came at 8 a.m. and was gone by 12noon.  They did a great job and felt their charges were very fair.   I would use them again in the future.

I called after 10pm the night before and expected to leave a message or speak w/an answering service, but actually got one of the owners who I woke up as they'd just gone to bed. We made arrangements that I'd get a call before they came as I could meet them anytime. By late afternoon I called and let them know I wasn't going to be home after a certain time and within the next hour as I pulled up to my house, I was called by Joseph who was there also.
Gave him the lowdown and took him to the unit. He took care of the problem as well as doing a couple things I didn't expect (tightened wires) but figured he would have (freon check) and looking over the entire unit as well as making sure cool air was coming out of the vents before he left. I also asked him a question regarding the indoor unit, to which he answered and also gave me a helpful tip. He was very professional, no nonsense and let me know what the issue was and how it affected the entire outdoor unit. I'm glad I called (company stickers are on both units, but had another company in mind to call) and feel comfortable with calling for any issues in the future.
A couple of my co-workers know members of this family, and had good things to say about them and the company- which also helped to put my mind at ease.
Thanks again!

My experience with them was good. They've always been prompt, professional, and determined to resolve the problem. They're also fair on the pricing because if they didn't know how to fix something they wouldn't charge me for the time it took for them to figure out what they were doing.

I used them last year. They were repairing wires. Their price was good. Their quality, responsiveness, punctuality and professionalism were fine.

See above

Company installed a digital thermostat, The item was not set up quite right, so the company had to come out and fix the settings.

Our air conditioner stopped working after 6PM. I called Clinton Air after hours and was able to talk with a company rep rather than an answering service. The lady was very professional and told me a service tech would be at my home in the morning. The tech arrived earlier than promised to complete the repairs. After determining the cause of the failure, he had the parts needed on his truck. He was finished before 9am. We are in a different type of service business and can appreciate how difficult it is to provide the level of service we experienced from Clinton Air and Refrigeration. We were very pleased and highly recommend this company.

Guys came out after hours and deteremined problem to be with thermostat and not central unit.  Charged a modest fee for their services but let me know quickly that my central unit was working correctly.  Suggested I replace thermostat, which I did the next day.  Unit worked fine after replacing thermostat. 

Was in need of a New AC unit after talking to different company. Clinton AC & Refrig. were very responds to my needs. Work together on the replacement,