Flooring Depot

Started when I was told they would be here and finished on time. Would definitely recommend them.

     Wow.  I could not be happier.  At the store, everyone we meet was friendly and patient.  Helpful by making suggestions, but did not try to 'sell' me anything.  Patiently indulged my many visits, and borrowing samples over night and did not try to rush me.  Once I decided on a medium cost flooring, no one tried to upsell me to anything more expensive.  They were happy to provided me with anything I wanted.

     At my home, everyone was friendly, and always neat and clean.  Everyone was always professional. 

     Most impressive.  When crunch time came and they only had a small piece to finish the job, they stayed until late at night to get the job done.  I was amazed in a good way.  I was happily surprised that the job was finished in time for Christmas. The result is beautiful.  I inspected everything very closely.  They cleaned and polished the entire space.  They took time to instruct me on care and maintenance and gave me a starter bottle of cleaner and a mop. 

     After the job, there was no change in the pricing.  No Surprises at any point in our dealings. Everything was exactly what we agreed to up front before we started. Even the time schedule was as agreed.  And the paint they used on the quarter round molding....I asked if I could have the left over in the can.  They went out of their way the next day and drove a long distance to my house make sure I got that.

     There were no problems.  (amazed again)   But I'm sure if I had any concerns, I could have had the owner on the phone working to help me in a heartbeat.  These are good people, at a good price.