Great. Everything was done as promised.

owner came over, told us our previous contractor messed up big time said he could fix it then stopped responding. Save your time and avoid this company.

Rich showed up one and a half hours late for our scheduled estimate appointment without explanation or apology for his tardiness.

I let him in, without commenting on his late arrival.

He assessed the requested basement wet bar installation work, taking measurements and making notes.

This was a Thursday morning. He took my email information and confirmed my phone number then promised a written estimate before the weekend.

I never heard from him or anyone else at Richbuilt basement again!

It's been 12 days now and numerous efforts to contact Richbuilt Basements with phone call voicemails and emails have been made.

No estimate, no explanation and no return contact.

They did not show up for their scheduled appointment for an in home estimate. I called the office an hour after the scheduled time, but they did not know where the guy was. They called me back quickly to claim that he had car trouble and wanted to reschedule on another day.

Rich and his crew were always nice and easy to work with. The framing of our basement went up fast. We noticed a creaking on our main floor from the framing in the basement. It was fixed asap. Electrical and plumbing took a few days. My husband did keep an eye on this since he knew what he wanted specifically for internet and cable outlets. We did have to have them make a few corrections. There was an issue with plumbing when they were setting up the 3/4 bath.

Lines got crossed with the hot water heater and we went the weekend without hot water. It was fixed first thing on the Monday they returned. The paint job is probably what we are the least pleased with. We choose Behr Castle Path 730C-3. They only did one coat of paint but it really needed 2 coats. After the carpet was installed we marked with stickers where paint needed to be touched up. We went through several stickers to mark all the spots. He did come back to do the touch ups but we still need to finish them because he didn't get them all. For the 3/4 bath Rich installedthe floor tile, shower, pedestal sink, mirror, hand towel holder, glass shelf, toilet, and towel rack. Any construction job is going to have its hiccups but any issue we had was handled easily.

Price he quoted was right on although we added a few things adding to the cost. They are very professional and extremely skilled in all areas. We were told it would take 6 wks. and ended up finishing majority of it in 5 wks. Rich, the owner, has a two crews. There is a separate crew for the drywall, and taping. We only wish they had built the rest of our house their work is amazing.