Crain General Contracting LLC

Everything went well, they did everything they could to allow access to the back door when they were done each night and the same for the driveway access to the house.

Mr. Bob Crain, the principle, the office staff and the crew are exceptional in all regards. It was such a pleasure to deal with craftsmen, and my wife and I could not be more pleased and satisfied with the service we received. I would and will recommend Crain General Contracting to anyone without reservation. This company is a credit to the industry. Bob Crain does what he says and more. He is accommodating and offers recommendations/suggestions that comes from a thorough knowledge of the business.

I called many companies to get estimates to stop water from coming in to my crawl space and then onto my new carpeting in my basement. All companies wanted to put a sump pump in the basement in the crawl space. I feel that this is a band aid for the real issue. Yes this would solve my problem but why let the water come in and then pump it back out. Crain General Contracting wanted to do the work performed on the outside and put in a sump on the inside. Most other companies only wanted to do work on the inside. I called and talked to Bob about it and he said yes I could do the work on just the outside and that should take care of my problem. So he gave me another proposal with just the work on the outside and a caution that it will cost more later on down the road if I need to put a sump in. This is understandable, since they would have to duplicate some work they already did, but I was willing to take the chance. So I proceeded to have the work done on the outside. Hey did a great job overall and I would recommend them. They did exactly what they said they would do and there was no games involved with price.

Overall, they did a very good job cleaning up. The holes in the basement floor were filled in with cement and the dry wall opening wasn't as bad as it could have been. They kept everything contained so the dust wouldn't go throughout the house. I covered everything and with their containment of the areas of drilling, the cleanup wasn't so bad. They were done in 2 days. The men were very nice and courteous.

Bob Crane responded quickly to my call, was punctual and professional. He spent a lot of time working on estimates and surveying our property which has multiple drainage issues. He returned our estimate quickly. The pricing was mid-range of all the estimates we received. He gave plenty of references from 6 years ago to recently which were all excellent. If any minor delays occurred, we were called immediately. Once the work started, they sealed off the areas they were working with plastic sheeting to protect the contents of our basement. The work was done in several days, all construction material removed and the area cleaned up. All we needed to do was clean the floor. We received instructions on maintenance of the sump and the pop up drains, warranty information. The filled in all areas outside and seeded where there is grass.

John Crain, the owner, personally walked us through the whole process, from bid to finish, including daily phone updates if we didn't cross paths on the site. Honestly, their bid and amount of work seemed to good to be true, but after checking with Angie's List, the BBB, several state and local offices and references, everything checked out him. John simply seems to be from a different era in that he was always completely honest and did everything he said he would, plus more. The total amount did go over bid, but only because things went so well on the site, he offered a few other touches for very reasonable amounts such as adding new topsoil, laying landscaping plastic, and installing decorative rock. Furthermore, John left everything surplus on the site that we asked for if they didn't use it (topsoil, rock, etc.). With my experience, I'd highly recommend Crain over any others. We had six other bids and Crain did twice as much work for half as much money (bids from $5,000-$25,000).