Air Doctor

WHEN HE INSTALLED IT HE MANAGED TO CRACK THE DRAIN PAN OUTLET WITH A HAIRLINE CRACK,ON THE AIR HANDLER, IT LEAKED OUT CAUSING SEVERAL HUNDRED DOLLARS IN REPAIR OF HIDDEN DAMAGE. I CALLED THIS GUY BACK TO HAVE IT REPAIRED, AND HE KEPT TELLING ME HE WOULD BE OVER, AFTER A COUPLE OF WEEKS HE STILL HADDEN SHOWED UP, I THREATEN TO FILE A LAWSUIT FOR THE CONTINUED DAMAGE ON HIS VOICEMAIL CAUSE HE WOULD NOT RETURN MY CALLS. WITH THAT I FINALLY GOT A RESPOMSE OUT OF HIM HE THEN CALLED ME BACK AND GOT VERY ANGRY AND BILGERANT, AND REFUSED TO RECTIFY THE SITUATION, AS IN ATTEMPT TO MAKE IT DIFFICULT ON ME HE CONTACTED THE GOODMAN DEALERSHIP IN JOPLIN WHERE MY REPLACEMENT DRAIN PAN WAS WAITING, AND TRIED TO GET THEM TO NOT RELEASE IT TO ME, AND MAKE IT H****** ME TO EVER GET IT REPAIRED. WHEN I ARRIVED AT GOODMAN, I WAS TOLD THAT THE OWNER OF AIR DOCTOR IN WEBB CITY CALLED, AND THAT I WAS NOT TO GET THE DRAIN PAN CAUSE I WAS NOT A LICENSED CONTRACTOR AND SAID MANY OTHER THINGS THAT WAS A LIE, NOW NOTE THE MANAGER AT GOODMAN HAD BEEN WORKING WITH ME ALL ALONG, AND ALREADY AGREED TO RELEASE IT TO ME THE DAY BEFORE AIR DOCTOR CALLED STARTING TROUBLE. I HAD A FEELING THAT THE OWNER OF AIR DOCTOR WOULD TRY TO BE SHADY, SO I HAD ALREADY HAD ANOTHER LICENSED CONTRACTOR LINED UP TO FIX MY UNIT, SO WHEN I HANDED MY CELL PHONE OVER TO THE PEOPLE AT GOODMAN AND THEY HEARD DIRECTLY FROM THE CONTRACTOR FROM THE NEW COMPANY I HIRED TELLING THEM TO HAND IT TO ME ON HIS BEHALF, THEY HAD NO OTHER CHOICE BUT TO HAND IT TO ME ON BEHALF OF THE NEW CONTRACTOR. SO IN A NUTSHELL, STAY AWAY FROM AIR DOCTOR FROM MY EXPERIENCE, THIS GUY DOES SHOTTY WORK, HE IS UNPROFESSIONAL, HIS RETALITORY ACTIONS WERE DISCUSTING ON ONE HAND AND AMUSING ON THE OTHER WHEN IT DID NOT WORK TO HIS SATISFACTION. NEEDLESS TO SAY BEHAVIOR LIKE THIS SHOULD NOT BE TOLERATED SO TAKE THAT INTO CONSIDERATION BEFORE YOU HIRE YOUR NEXT HEATING AND AIR PROFESSIONAL. AND ALSO TAKE IN ACCOUNT OF GOODMANS UNPROFESSIONAL REACTION AS WELL WHEN YOU SPEND THOUSANDS OF DOLLARS ON A NEW UNIT.