Papa Joe's Home Services

I was given a choice of 1 handyman for $50 per hour or 2 handymen for $75 per hour. I had a lengthy list of tasks so opted for 2 handymen. What this meant was 1 handyman with experience showing the other inexperienced handyman what to do, while charging $75 per hour. The inexperienced handyman handles the business end and will therefore take calls from other customers while charging $75 per hour. The inexperienced handyman also likes to chat and play with his dog that he brings to the job site while charging $75 per hour. Overall, about half of the tasks that they performed had to be redone. I will just provide the two most important ones. One light fixture was installed and when the breaker was turned back on, a loud pop was emitted from it. Clayton heard it as well but Joe said it was nothing to worry about and left. I let them leave because I had somewhere to go but did not use the light because this was an extreme hazard and completely irresponsible. I called them the next day to come back and fix it. They came, worked on it and I have not had any more pops from it. However, 2 days later the light fixture fell out of the ceiling. It had been screwed right into the drywall, no other support. Another light fixture was installed which required a piece of 2x4 to be added in order to attach the light fixture properly and securely. Instead of this, a thin, flimsy piece of trim was put into the ceiling and the light fixture was secured to that. That day I had a drywall person here doing some work and asked him to fix these issues properly which he did with no problem. Installing light fixtures is Handyman 101. When I notified Clayton about these issues, I was informed that they would have come back out to fix them but I told him there was no excuse for the work that was done and that I didn't trust they could do it properly. Either they did not know the proper way to install light fixtures or they did know but chose not to do it properly. Either way, I did not want them to fix it, I wanted it done by someone who I knew would do it right. I asked for a $150 refund to cover 2 hours worth of time that I was charged for the light fixtures so that I could pay the drywall guy for his time to fix them. They refused. I even sent photos showing the light fixture hanging from the ceiling. Still no refund. I will not be hiring them in the future nor would I recommend them to anyone else.