Default business cover photo

Heritage Propane

Propane Sales Services,

About us

Business highlights

Emergency services offered

Services we offer

Residential and commercial propane sales, safe & dependable.

Amenities

Emergency Services

Yes

Reviews
2.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
25%
2
0%
1
50%

Filter reviews by service

Showing 1-4 of 4 reviews
Michael H.
Nov 2020
1.0
Propane Sales Services
$186
The process has been horrible. We called for safety check after another contractor hit buried propane line. Heritage (Amerigas) is our propane provider. It took their service tech over 2.5 hours to arrive. In the meantime, due to our safety concerns, we called another company to verify that everything was safe. The other company's tech arrived promptly. Even though their tech arrived late, they still billed us $186. When I called to dispute the charge during normal business hours, the "customer advocate" basically said "too bad, you owe us the money" since their tech eventually showed up. When i asked to escalate to a supervisor, I was put on hold for several minutes then was told the supervisor would call me back tomorrow -- on his schedule!

Alice M.
Dec 2013
1.0
Propane Sales Services

Building a new home and had the gas line run to the house but the electric generator which is propane powered was not on site yet.  The Gas company did not want to run the line until the generator was on site. We were promised, it would be no problem to have the installation team come back quickly when the generator was on site since it would be a simple, quick job.    The generator will be on site on Friday, and they are not willing to come out for several weeks delaying the closing of our house causing us to have to ask our current landlord for a month's extension on our lease which will be several thousand dollars.  We asked to speak to a manager to  escalate the issue and were denied the opportunity to talk to the manager.  The company has shown no willingness to fulfill the commitment they made to us or showed any empathy towards the situation they put us in. In our opinion, horrible customer service.  If there's any other propane gas company servicing your area, we suggest using them.








Teresa C.
Jun 2013
5.0
Propane Sales Services
Yes, I recommend this pro
They came out and repaired the gas line yesterday and they were very helpful. They were prompt. They got everything turned back on.  The landscaper paid the cost as he damaged the line. They were professional and helpful.

P.J. W.
Apr 2012
3.0
Propane Sales Services
Yes, I recommend this pro
I'm not sure if they are a little too pricey. They may not be because it is a heating fuel but it never hurts to check around to see if somebody else has a better price.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Heritage Propane is currently rated 2.5 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

No, Heritage Propane does not offer free project estimates.

No, Heritage Propane does not offer eco-friendly accreditations.

No, Heritage Propane does not offer a senior discount.

Yes, Heritage Propane offers emergency services.

No, Heritage Propane does not offer warranties.

Heritage Propane offers the following services: Residential and commercial propane sales, safe & dependable.