MAILBOX HQ

Very well. Installer was on time and did a very professional job. I will be recommending this company.

Excellent service.

Visited the showroom and met Joe who helped us pick a Mailbox. The installation went as planned and we are very happy with the quality, professionalism with which the new mailbox was installed. Highly recommend Mailbox HQ to anyone look install a new or replace an old Mailbox. Thanks Joe!! You're the best.

Liked the selections listed on the Mailbox HQs website and decided to contact them via phone after seeing positive reviews. Joe was friendly, professional, and prompt. The mailbox I wanted (white) was not in stock but could be available within a week. It came when Joe said it would and installation was immediate. Total time I had to wait from ordering to installation was about a week. The mailbox is nice, sturdy, and great quality. The installer was professional, prompt, and had it installed in no time. I highly recommend Mailbox HQ in Valley Park, MO.

Very well.

Excellent response time and quick completion date. Exceeded our expectations with quality of workmanship and value for cost of project.

Did an excellent job

Great. This was the second time I used them and they produce and install a quality product. Very nice and easy to work with!

Fantastic. Joe's customer service orientation was exceptional.

Joe was extremely helpful when we visited the show room. He clearly told us our options as far as style, color, etc. We visited the showroom on a Monday and the mailbox was installed by Joe on Friday and looks really good. We also purchased our previous mailbox from them. I would recommend them very highly and we will go back there for our next one, if necessary.

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This project went very well!  Joe made the whole process so easy! 
I worried that I would not be able to find someone to install my new mailbox
properly and at a fair price.  As it turns out, Joe knows all about
mailboxes because he has been building, selling and installing them for 30
years.  Who knew you could find someone who specializes in mailboxes?!
I recently replaced and upgraded the siding, garage door, gutters and all the
trim on my house.  To add the final touch, I purchased a mailbox through a
catalog, and I spent a fair amount of money to get one that would look just
right with my house.  It came in four pieces that needed to be assembled.
Joe made the whole thing look easy. 
He had equipment to easily remove the old mailbox that had
been cemented in the ground for over 20 years.  The finish of the new
mailbox, called "French Bronze", is a taupe color with a slight gloss
to it.  I was a little concerned that it might be marred during
the installation process.  A scratch would have stood out on the dark
color of the box.  Joe had a stand that he used to assemble the new
mailbox without ever laying it on the ground.
The new box wasn?t cheap and I wanted it to look just right.  I told Joe that I wanted the mailbox
installed at the right height and distance from the curb.  Joe said he was
well-versed in U.S.P.S. regulations for these measurements.   He noted
that my old mailbox was installed too close to the curb and that he would
install the new one correctly. 
I also told Joe that I wanted the mailbox to appear straight from all
directions, rather than leaning to one side or another as so many mailboxes
seem to do.  I explained that based on prior experience,
even when a level is used to install a mailbox, sometimes the mailbox
still will not appear to be straight, and that I suspect this is due
to an optical illusion created by the curve of the surrounding land and
street.  Joe assured me that he would allow me to check the position of
the mailbox after he poured the concrete but before it had set, and he did just
that. 
After the concrete had been poured, he allowed me plenty of time to look at
it from all directions, and we made one very slight adjustment.  Initially I was hesitant to make this
adjustment, but Joe encouraged me to trust my instincts.  I was very happy
with the completed installation.  Joe listened to my requirements and
never made me feel as though I was burdening him or that he knew better than me
as to how the mailbox should look.  He encouraged my input throughout
and did everything he could to make sure I was happy with the final product.
Joe was also very familiar with the mailbox I had purchased. 
I had some concerns about whether the finish would hold up to prolonged
sun exposure and whether I had selected a good design.  He
reassured me that it was of quality product (he explained that the manufacturer
had recently upgraded the finish), and he told me that the numbers I had added
to the side of the mailbox are of the sort that are preferred
by emergency personnel.  This made
me feel better about the money I had spent on the box. 
And Joe did all of this for only $134.00! 
I had only one small issue, which is why I gave a 'B" on
responsiveness.  I had called Joe a week ahead to schedule an
appointment for a few days before Christmas.  He answered the phone right
away, which I greatly appreciated.  Joe said he would call the day before
our appointment to give me a timeframe as to when he would arrive, but he did
not.  When the day came, he did not show up.  I called the next
day.  He answered the phone right away and we made an appointment for the
next day, which was Christmas Eve.  The weather was very nice.  He
showed up on time and did a wonderful job.
Though I didn?t know it when I first called Joe, he told me he sells the
same mailbox I had purchased, and he also makes custom mailboxes.  If I had known this, I would have visited his
showroom at the beginning of this process, because I always appreciate product
knowledge and good customer service.
Obviously, I put a lot of thought and effort into getting a nice
mailbox.  Relative to all the other exterior improvements I had made, this
was a small but important job.  Joe's
effort made me feel like this project was a complete success.  I
would highly recommend him to anyone who needs to buy a new mailbox or install
one.

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They were a joy to work with.  Very helpful 

It went very well.  I paid extra for the old cement to come out but it was worth it.  The job was done well, and the provider put in extra effort to make sure my mailbox fit on the new post.  I am very happy!

He did an excellent job! It was professionally done, he repainted it and it looked great!

I called Joe at Mailbox HQ.  He said he would do the repair at the beginning of the following week, and he did.  A couple of days later, without prompting, he replaced the broken support under the mailbox.  Excellent service, just as promised.  Thank you!

Very pleasant and professional! Does a fantastic job! He matched my old brick on my house very well! My mailbox looks very nice.

Mailbox HQ was top notch!  This provider removed and replaced my aged mailbox and refinished the mailbox post.  The entire set up looks brand new again.  This company even took the time to replant the post and add additional to concrete to ensure it was straight again and will remain so in the future.  They did exactly what they said they were going to do and even took care to watch the weather to ensure the paint work would have time to dry.  I'm very impressed and would recommend this company without hesitation.

***UPDATE WEDNESDAY, JUNE 18TH***

The numbers on both sides of our mailbox are peeling off.
These numbers were placed on the hanging sign included with our mailbox.
For the price paid, this is the last thing we thought would be happening.
Would like it fixed, will update if that happens.

Original Review:

Everything went perfect. Joe was very professional, prompt answering my emails, and came out within 4 days of our initial contact, and installed our new "Passion Flower" mailbox and post. My only issue was the pricing. Everyone I've talked to since it has been installed is floored when I tell them how much it cost. It does look wonderful though. If you want the job done right and quickly, then paying more might be justified.

Quick and easy. Shop on the website and called in my order. I needed some custom changes not a problem.

Went great. He even painted it for me (using my paint).

Tony got back to me while he was on vacation and set up a consultation appointment within a week. He was prompt for this appointment and worked with us on which design would work best. After giving us his bid price, we gave him the downpayment and he promised that it would be installed within 2 weeks. They called and installed it exactly on time, did beautiful work and we couldn't be more pleased with the way the mailbox looks. This company is not only professional but works hard to give their customers exactly what they want.