We are a family owned and operated operation. We have our own State of the Art Truck Mount Units and Equipments.
Our Crew is fully Trained, Insured and Bonded.
We use earth base Eco-Friendly water base solvents.
Customer Satisfaction is always guranatee
Business highlights
Emergency Services Offered
Services we offer
Carpet Steam Clean and Upholstery. Tile/Grout. Strip and Wax. Janitorial/Cleaning services.
Purchased a deal on Living Social promotion. Called four times to get the cleaning scheduled. First time, simply answered the phone "hello" with no announcement of a company name. Said he'd call back after he finished his lunch. No call back. A week later... Second and third time I called, no response. Fourth time, same answer "hello". I had to lead the entire conversation, confirm I called the right number, etc. Painfully scheduled the carpet cleaning for March 21, 2013. NO SHOW! The company did not call, did not show up, still have not heard from them to reschedule. Called again....NO ANSWER, again. Crappy service, unprofessional attitude.
Description of Work: NONE! They never showed up.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$90
Response from DEEP KLEEN AND MAINTENANCE.LLC
Sir, With all due apologizes.. we have till date serviced several customers who got coupon on Living Social, they were completely satisified and have given us 100% satisfaction on our services provided as a feed back. Not a single COMPLAINT. Till date I have never received any phone call from you. You must be dialing a wrong number. My number is 3146805511. If you have not received any response why did you not call Living Social..why did you not call BBB..we have A+ rating with them too...why you did not check our Website and email me thru our website..www.deepkleenstl.com. Well we would like to honor our Living Social Coupon Deal and would like to provide you with the best of our services. Please call 3146805511 or email.deepstl@aol.com and we will take care of it. looking forward to hear from you soon. Thanks.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning
FAQ
DEEP KLEEN AND MAINTENANCE.LLC is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 PM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
DEEP KLEEN AND MAINTENANCE.LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, DEEP KLEEN AND MAINTENANCE.LLC offers free project estimates.
Yes, DEEP KLEEN AND MAINTENANCE.LLC offers eco-friendly accreditations.
No, DEEP KLEEN AND MAINTENANCE.LLC does not offer a senior discount.
Yes, DEEP KLEEN AND MAINTENANCE.LLC offers emergency services.
No, DEEP KLEEN AND MAINTENANCE.LLC does not offer warranties.
DEEP KLEEN AND MAINTENANCE.LLC offers the following services: Carpet Steam Clean and Upholstery. Tile/Grout. Strip and Wax. Janitorial/Cleaning services.