
Approved Pro
Arrow Mechanical
Central A/C - Service or Repair, Heat Pump Repair or Service, Geothermal Heating or Cooling System - Service,
About us
Arrow Mechanical and residential services is your one stop shop for all of your HVAC, plumbing and electrical needs! With our extensive experience in serving your area, there is no job to big or small! We pride ourselves on quality and with our world class customer service, you will choose us every time. Call us today!
Business highlights
Emergency services offered
8 years of experience
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.853 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 53 reviews
Beth H.
Jun 2023
Central A/C - Service or Repair
On time, thorough, and efficient.
Sean B.
Apr 2023
Gas Piping
The professionals were well prepared and helpful. The job was completed in timely fashion and they were accommodating to the circumstances.
Kathleen G.
Mar 2023
Gas Piping
Excellent
Lance H.
Feb 2023
Gas Furnace / Forced Air Heating System - Repair
Nice work
David S.
Feb 2023
Gas Piping
Prompt, Polite & Professional. Job well done and I'll remember this the next time I need some help. Thank you!
Prince S.
Feb 2023
Central A/C - Service or Repair
Great experience! Explained things well and came back to fix when things went out red m unexpectedly.
David R.
Jul 2022
Central A/C - Service or Repair
Overall great experience with Dave Strugari the technician. Also found Arrow Mechanical was about the only one that was available for a prompt emergency call that could service in less than 24hr period on the weekend.
Donna K.
Jul 2021
Very satisfied! They came out when they stated they were coming, they were very prompt and happy
Jonathan P.
Apr 2021
Great job
Karen B.
Apr 2021
They were here the very next day. Very informative and easy to work with.
Response from Arrow Mechanical
"Thank YOU Karen FOR leaving a review!!"
Zac R.
Mar 2021
Excellent work, professional, timely.
Response from Arrow Mechanical
"Thank you Zac!! Our highly trained service team was happy to help you out."
Keith W.
Feb 2021
Gas Piping
Quick to respond.
Response from Arrow Mechanical
"Thank you, Keith! We were glad to help you out!!!"
Evan G.
Feb 2021
I was having some serious issues with my HVAC system and attempted a couple of DIY solutions. When it comes to serious wiring and hookups of electrical components, I tend to call in the professionals. Arrow Mechanical was fast and convenient and did a very thorough job. They even helped with some of the more advanced electrical work inside my HVAC system to get everything up and running perfectly again! I feel very confident that everything is working properly today! Would absolutely recommend Arrow Mechanical again!
Response from Arrow Mechanical
"Thank you Evan!! We are glad to hear that are Highly trained service Team was able to help you out."
Ferenc P.
Feb 2021
They were quick and did a nice job.
Response from Arrow Mechanical
"Thank you Ferenc!!We're glad to hear you were completely satisfied with Arrow Mechanical. let us know if you ever need anything else in the future."
Victoria P.
Feb 2021
It was good took awhile, kind of expensive
Response from Arrow Mechanical
"Thank you Victoria!! We are glad you were satisfied with our work."
Dave P.
Feb 2021
Gas Furnace / Forced Air Heating System - Repair
Company was quick to respond and did great work.
Response from Arrow Mechanical
"Thank you!! We are glad to hear that you were satisfied with our work."
Milissa P.
Feb 2021
I had a very good experience with them. The came late into the evening to help fix my sink after I attempted to do it myself.
Response from Arrow Mechanical
"Thank you, Melisa!! We are glad our service team was able to help you out."
Nell K.
Feb 2021
David came out promptly for bid and again to do work. Replaced shower valve and fixtures. Plumbing isn't cheap, but I thought the bid was fair, and I was given a 5% senior discount. He and his partner were very respectful of me and my property, wearing Covid masks and coverings for their shoes. Clean-up was immaculate. They were professional in every way. I would definitely use Arrow Mechanical again and recommend to others.
Response from Arrow Mechanical
"Thank you Nell!!"
Patrick S.
Jan 2021
My fridge is a hunk of crap that is difficult to work on. They came out the same day I made the request on HA and started working on it. It took two days because of things beyond their control but they still only charged me the original quoted price and came back and got it working great. Will use them in the future.
Response from Arrow Mechanical
"Thank you Patrick!! We were glad to help you out."
Brian G.
Jan 2021
.
Response from Arrow Mechanical
"Thank you Brian!!"
Diana B.
Jan 2021
Professional
Response from Arrow Mechanical
"Thank you!!"
Joshua L.
Jan 2021
Sam and David are young inept, unscrupulous, dangerous and have no concern for safety of customers. Sam took 10 hours to install an electric water heater that did not produce hot water from the start. Sam came back twice and still no hot water after he recommended a water softener. Third time Sam and David came. They preceded to only wire the upper element very badly and told me I would only get one bath and would have to wait two hours for tank to heat up again! Ridiculous and I told him so but David said it is his Rheem 40 gallon works. Not true. At this point still no hot water, I was forced to call an electrician who found the upper element was wired only and poorly done. Which he rewired and installed a 10 gauge and 30 amp circuit breaker which resulted in hot water. Electrician stated a 10 gauge and 30 amp and said it is something experienced service men would have known and told to customers and repaired. Sam and David showed their inexperience, incapability and lack of concern when they never mentioned I needed a heavier gauge and amp and had the unmitigated gall to tell me it will take two hours after one shower for a 40 gallon Rheem water tank to produce hot water!!! These guys are worthless, their prices too high and they showed no experience or knowledge of what they were doing. I would not recommend them to my worst enemies. I say beware of Arrow Mechanical!
Response from Arrow Mechanical
"I am sorry you were not 100% satisfied with our service. Options were given for replacing breaker and wire and installing 4500-watt elements instead of 3800 watts, but options were declined. Our top priority is always safety and customer satisfaction. Statements about our company and workmanship were inaccurate and misrepresent the work we did with the options you had chosen. All that we did was based on your choices of the options we had available."
Daniel W.
Oct 2020
Gas Furnace / Forced Air Heating System - Repair
They were very professional and polite and prompt
Response from Arrow Mechanical
"Thank you!!"
Patricia D.
Jul 2020
Central A/C - Service or Repair
Response from Arrow Mechanical
"Thank you!!"
Scott W.
Jul 2020
Electric Furnace or Forced Air Heating System Repair Service
David, was very pleasant, professional, diagnosed items that needed repair to prolong the life expectancy of the units, reasonable pricing, job well done, I will hire them again if the situation arises.
Response from Arrow Mechanical
"Thank you Scott for choosing Arrow Mechanical!! It was our pleasure to work with you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Arrow Mechanical is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Arrow Mechanical accepts the following forms of payment: CreditCard
No, Arrow Mechanical does not offer free project estimates.
No, Arrow Mechanical does not offer eco-friendly accreditations.
No, Arrow Mechanical does not offer a senior discount.
Yes, Arrow Mechanical offers emergency services.
Yes, Arrow Mechanical offers warranties.