About us
We are a family owned business that has 4 technicians working for our company 3 of which have 15+ years experience. Our technicians are friendly and courteous and will get your appliances up and running just as quickly as possible. Our current special is that we will apply the $60 diagnostic fee to your repair bill if you decide to hire us. We accept all major credit cards, cash and checks
Business highlights
17 years of experience
Services we offer
We repair all major brands of appliances ranging, from stoves, cooktops, microwaves and dishwashers refrigerators and freezers, ice makers and washer and dryers, etc. We offer a warranty and home maintenance plans as well just ask us!
Services we don't offer
We do not repair small appliances such as toasters, blenders, can openers,etc...
Amenities
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
1.02 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 100% |
Filter reviews by service
Showing 1-2 of 2 reviews
Anson S.
Apr 2014
Appliance Repair
I have not heard from Bill Mitchell or Top Notch Appliance since he left my house on March 19th with a check for $708.88 of my money. I've called the number provided by HWA multiple times to check in and have left numerous messages but have not received a response. It has been nearly 6 weeks and it is clear the Top Notch is a fraudulent company. Now I see that they have a D+ rating with the Better Business Bureau
Michael K.
Aug 2013
Appliance Repair
I had a dryer that went out. The guy came out and determined that it was the motherboard. The guy was actually very nice and told me he had a lot of experience. He told me that the motherboard alone would cost a couple hundred dollars. He advised me to just go a plain jane dryer, so we did. While he was still at my house, I pulled out the electronic air filter on my air conditioning, and asked him how I would clean. He told me about a maintenance agreement where they would come in a service all my appliances throughout the year for a flat fee. They were supposed to call me a week later regarding the agreement I signed. After a couple weeks, they sent out another guy to clean the filter. They guy that came to clean the filter didn't have any of the necessary equipment to perform the job. He knew nothing at all about the heating and cooling aspect that was covered under the agreement. He wrote on the receipt that they needed to clean filter next time they came out. He didn't look at any of the other appliances while he was there. After this last visit, I have not heard from the company, and filled a complaint with the BBB. The report came back from the BBB saying that my checks bounced. I still have the copies and verified with my bank that they both cleared. Clearly, this is a rip off company. I would not recommend this service to anyone. They are a bait and switch type of organization.
Response from Top notch appliance repair llc
"It is true that the customer wrote us a check for our maintenance agreement and we have not performed the maintenance agreement what the customer is not telling you is his check did not clear our bank and even though we have left messages to try and get the situation corrected we have never gotten payment for the maintenance program therefore the bounced check voids that program with the customer. We owe the customer no funds due to the bounce check"
Scott C.
Jul 2013
Appliance Repair
unknown
Response from Top notch appliance repair llc
"[member name removed] is not an individual that my company performed any services for or was in any contract with. My company sent a technician to his mothers residence and per her request hired us to put in a new air conditioning unit. She agreed to and signed the contract stating that deposits were non refundable unless the parts were not available. After I purchased the parts for her install [member name removed] the adult son of the person we were doing business for called and canceled the work. All parts were already ordered and paid for. Per our contract with his mother our customer she knew signing the agreement that the $6000.00 deposit was non refundable. I have all documentation of our contract with her and her signatures."
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Top notch appliance repair llc is currently rated 1.0 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed
Top notch appliance repair llc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Top notch appliance repair llc does not offer free project estimates.
No, Top notch appliance repair llc does not offer eco-friendly accreditations.
No, Top notch appliance repair llc does not offer a senior discount.
No, Top notch appliance repair llc does not offer emergency services.
No, Top notch appliance repair llc does not offer warranties.
Top notch appliance repair llc offers the following services: We repair all major brands of appliances ranging, from stoves, cooktops, microwaves and dishwashers refrigerators and freezers, ice makers and washer and dryers, etc. We offer a warranty and home maintenance plans as well just ask us!
We do not repair small appliances such as toasters, blenders, can openers,etc...