Ductz of West St Louis
About us
We adhere to the National Air Duct Cleaners Association (NADCA) Standards as well as the Environmental Protection Agency (EPA) standards and EPA checklist. My DUCTZ company provides customers with Air Duct Cleaning, HVAC System Cleaning, Dryer Vent Cleaning, and Restoration services in the West St. Louis, Missouri area. Additional phones - (314) 584-0228 Additional email - [email protected]. Additional DBA - DUCTZ International Inc & Ductz Indoor Air Professionals.
Business highlights
23 years of experience
Services we offer
Air duct and dryer vent cleaning, air conditioning restoration, debris control, duct work repair & installation., heating, ventilation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.930 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 30 reviews
Bob S.
May 2018
very good, professional, reliable, good quality work, fair price.
Amy B.
Jul 2017
Honest & professional. They arrived on time, got right to work & and cleaned up before leaving. I was shown before and after pictures. The house actually feels lighter! I would highly recommend this company!
Lindsay E.
Jul 2017
They were very professional and got the job done quickly.
JENNIFER M.
May 2017
It was a great experience! Steve came out and gave us a bid on both of our AC/Heating systems...We moved into a house that previously had pets and there was a distinct smell of cats...The bid was priced at a rate that was completely in line with the patent system that they use...Matt and Stuart were our techs and they did a suburb job...Walked the house to map out the order of floors that would be done first and each one thereafter...They explained the process, were so professional and cleaned up absolutely everything...I have high recommendations for the owner, office manager, Matt and Stewart in addition to other employees who work here...I would encourage any member on Angie's List looking for air duct cleaning to use Ductz and you will be astonished by the services they provide.
Response from Ductz of West St Louis
"[Member Name Removed], Thank you for the great review! We appreciate your business and also taking the time to let others know about our great service. We have grown this business on excellent service and word of mouth advertising. Thank you again for the A on Angie's List."
Teresa B.
May 2016
I had a new heater/air conditioning unit installed; I asked Ronana, of Kelly Heating & Cooling, who he would recommend for cleaning the ducts of my home. Without hesitation, Ronan said, "Ductz." I called Ductz to make an appointment, she offered to have someone come to give me an estimate. I said, "No, just send them. Kelly Heating & Cooling recommended you & you have high marks on Angie's List. That's enough for me!"
Matt & Cody arrived at the condo a little before the appointed time... Punctual! They did a walk through the house to see where all the ducts were, then got to work. Both of them were professional, friendly, and hard working. There was a duct located under a desk that had my computer on it; I thought that was going to be a concern. Nope! They worked around it without a problem! It was estimated that it would take them 3 hours to do the work... And they completed the job with 15 minutes to spare.
I highly recommend this company for duct cleaning & dryer vent cleaning. The air in my home now smells very fresh!!!
Matt & Cody arrived at the condo a little before the appointed time... Punctual! They did a walk through the house to see where all the ducts were, then got to work. Both of them were professional, friendly, and hard working. There was a duct located under a desk that had my computer on it; I thought that was going to be a concern. Nope! They worked around it without a problem! It was estimated that it would take them 3 hours to do the work... And they completed the job with 15 minutes to spare.
I highly recommend this company for duct cleaning & dryer vent cleaning. The air in my home now smells very fresh!!!
Response from Ductz of West St Louis
"[Member Name Removed], Thank you so much for taking the time to post this great review on Angie's List. We appreciate the feedback and your compliments about our technicians and service. Thanks again!"
Terry B.
Oct 2014
unknown
John C.
Jul 2014
unknown
Shauna S.
Jun 2014
Absolutely perfect. The house is over 100 years old and we're pretty sure the duct work has never been cleaned before. The pictures spoke for themselves.
William A.
Jun 2014
The woman who owns Ductz is great to meet. talk to and work with. She works all over west St. Louis County so chances are she will be very familiar with your furnace duct work. We really like meeting her, and her crew was very professional and thorough.
Marianne M.
May 2014
Company crew was professional and courteous and spent most of the day doing the work. Very satisfied with end product and all work areas were left tidy.
Joanie K.
Apr 2014
unknown
Response from Ductz of West St Louis
"[member name removed] I am sorry that you felt we were overpriced, although you did grade us an A on Quality. You also had an written estimate stating what the cost would be and the scope of the work prior to DUCTZ doing the project. Your job was a rather large job with not just one home but 2 homes on the property. One of the homes was a log home built in the 1800's and had 2 HVAC systems. Also this property was not right around the corner in the St. Louis area, it is located in Catawissa, MO some 60+ miles away. I made a trip out to the property prior to the work to do a inspection and provide a proper estimate where other companies do not offer that service. I also gave a 15% discount for the potential for future work. Fuel, trucks, labor, insurance, and proper tools all cost money within a small business. We never claim to ever be the cheapest but we strive to be the best. We do thank you for your business."
Jeff S.
Feb 2014
They were very professional, left no mess. Turns out they had to take apart the entire vent going out to the roof... and did that without problem. Theyhe did a really good job
Response from Ductz of West St Louis
"[Member name removed], Thank you for taking the time to post a review of your experience with DUCTZ. We appreciate the opportunity to provide you with our service. Thank you again."
Kathryn Y.
Jan 2014
They were professional, thorough anc punctual. This was a big job
Response from Ductz of West St Louis
"[member name removed], Thank you so much for the great review! We appreciate your business and taking the time to post a review on Angie's List."
Cynthia M.
Sep 2013
The work took all day due to the large number of ducts and wall plates. Furnishings had to be moved around to get to places.The workers arrived promptly and dedicated themselves to doing a great job. They were considerate of my pets and the household in general. They were clean and left everything as it was when they arrived. They also discovered a critical situation inside my heating system and assisted me in contacting my heating and cooling contractor to get this addressed. I was very happy with the work and I also appreciated that there were no chemicals used in the process of getting all the dust and debris from the duct system. Very professional company.
Response from Ductz of West St Louis
"Thank you very much for your business and taking the time to write about your positive experience with DUCTZ of West St. Louis. If we can ever be of service in the future, please let us know. Thank you again!"
Dennis O.
Aug 2013
The company was recommended by our furnace company. We looked at their website and reviews on Angie's List. We also found a video clip of an interview they did with one of the local TV news stations regarding fraud in this industry. When we contacted them, the owner promptly returned our email and scheduled an appointment. She met with us and provided a written quote and explained very clearly and thoroughly exactly what they would do and what we should expect. Her team arrived promptly and performed the service. They were also very professional...completed their work without any problems or mess in our house. We have been pleased with the results and would recommend them.
Response from Ductz of West St Louis
"Thank you very much for taking the time to review and post your positive service experience you had with DUCTZ. We appreciate your business and the opportunity to serve you."
James C.
May 2013
Karen H.
Apr 2013
We just purchased our home and when we had our house painted, our painter took down the hall return vents and notice that the ducts were very dirty, he asked if we could step up on the ladder and take a look. To our surprise they were caked with dirt! Our home is 46 years old and I'm sure the air ducts have never been cleaned. We decided to have them cleaned. They came and gave us an estimate, (I thought the price was high) but to get rid of what was in the vents it was worth it. They came 1 week later and took their time to explain everything they were going to do and took pictures of every duct before and after. It took about 3 1/2 hours to complete the work, they were very professional and cleaned up nicely. I would definately use them again. Well worth the money to breath cleaner air.
Response from Ductz of West St Louis
"Thank you for the great review! We appreciate you taking the time to post your thoughts and comments about our service. Thank you again!"
Barbara B.
Mar 2013
Pat S.
Sep 2012
When I called them, a person answered the phone. They were very prompt in coming out and giving me a bid. The actual owner came out. They arrived on time, when they said they would be here. They did the work very professionally. They were clean when they were doing it. They really took their time. I would highly recommend them.
Karen S.
Jul 2012
We've never had this service performed before, so wasn't sure what to expect. They explained the process to us, what the equipment was as they carried it in. They took photos of before and after - often showing us the pics immediately after taking them (I'm confident I was looking at my vents; not someone else's!). They were on time, professional and courteous; friendly without being obnoxiously so (they didn't waste any of our time). They took the time to show us some things the pervious owner had done to the duct work that we hadn't noticed before, and probably wouldn't have, so we're very grateful for that. In the week since having this done, several different family members and friends we talked to told us they had used other contractors for similiar service and they believed we received a good/fair price for our size house.
Cindy J.
Jun 2012
I had noticed an odor coming from my dryer. After pulling out the dryer and finding nothing I thought I should get my dryer vent cleaned out. I decided to get all my air ducts in my home cleaned along with my dryer vent. I called Ductz for the first time and Mark came within a day to give me an estimate. He was a very nice man. I was scheduled within 2 days, the workers showed up right on time and went right to work. They found a birds nest in my dryer vent, showed me with their camera and cleaned it out of the vent. No birds found. They cleaned all the air ducts in my home, answered questions I had and cleaned up like they were never there. I have already recommended Ductz to friends and will definitely use them again when necessary.
Charles C.
Jun 2012
It was expensive, but we had a lot of ducts. I don’t know if that might be the going rate, I didn’t price other ones. They were a little on the expensive side, but other than that they were first class. They had excellent personnel, and they were clean and organized. They did everything they said they would do, and they acted very professionally. I don’t know about the price as I don’t know the competitive prices, I would say that they were pricey, but I wasn’t unhappy.
James S.
Apr 2012
Contracted Ductz to do the work and the two man crew showed up on time on the agreed date. They took precautions to protect the floors, walls and molding and were very personable, knowledgable and efficient. They performed all work bid (remove mold, clean all ducts and remove, clean and replace blower assembly). They also fogged the system for any other mold. System was restored and up and running in the approximate time they estimated. Very pleased with the experience and I would definitely recommend them to anyone.
DEANE T.
Jan 2012
The owner, Patti Clisham, came promptly to provide an estimate. The crew of two arrived on time to do the work which took approximately the estimated time. The crew took precautions to protect the floors and wall corners and did not leave a mess. The crew took and showed us before and after pictures of inside the ducts. For our smaller house and not a lot of dirt in the ducts, the price seemed a little high but other bids were not obtained to make a comparison. Most importantly, the job was done well and in a timely manner.
George H.
Oct 2011
They were just awesome! It was incredible how clean they got things, and what a difference their service made. I would absolutely recommend them to anyone!
Licensing
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FAQ
Ductz of West St Louis is currently rated 4.9 overall out of 5.
Ductz of West St Louis accepts the following forms of payment: CreditCard
Yes, Ductz of West St Louis offers free project estimates.
No, Ductz of West St Louis does not offer eco-friendly accreditations.
No, Ductz of West St Louis does not offer a senior discount.
No, Ductz of West St Louis does not offer emergency services.
No, Ductz of West St Louis does not offer warranties.