Founded 1978 • With Angi since February 2006
Award winning. Additional phone number's - (636) 394-3351, (636) 949-8662, (636) 942-9949, (314) 756-9440, (636) 343-1444 & (314) 330-3545. Lennox Premier dealer.
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-25 of 119 reviews
Dean Timothy G.
06/01/2022
Jessica L.
06/11/2021
David C.
06/18/2020
Very pleased with the price, options and installation of our new HVAC system. They were on time, thorough and cleaned up well after themselves. We have used Scott Lee in the past and have never been disappointed.
Description of Work
complete replacement of HVAC system to replace existing system
Category
heating & air conditioning/hvac
Service Provider Response
Mr. [Member Name Removed], thank you for taking the time to give us such a great review. Enjoy your new hvac system.Jerome F.
04/12/2019
Great. This was the third company I contacted to repair my furnace. The first two misdiagnosed the issue and cost hundreds to replace parts that did not fix the issue. Upon recommendation, I called Scott-Lee and they sent someone out asap. The service person was professional, kind, and thorough. They found the issue right away and had the part on the truck. My furnace was fixed in one service call and is still running well even four years later. Since, I always call Scott-Lee for my heating and cooling maintenance needs. The service technician is always helpful, thorough and courteous even politely answering all of my HVAC questions.
Description of Work
Furnace repair (gas)
Category
heating & air conditioning/hvac
Service Provider Response
[Member Name Removed], Thank you for the positive review, glad we were able to provide the level of both the technical and customer service you deserved.barb F.
08/30/2018
Great job! This was my second Mini Split system and the difference between a mediocre install 2 years ago on the second floor with a different company and the Scott-Lee group was night and day. You get what you pay for, and in this group you get a level of knowledge, professionalism and quality of work that was consistent throughout the installation of the new system. This was a new product from Mitsubishi and quite intricate between two outside units and 4 flush mount units inside. The end result is amazing, and it was through their hard work and thoughtful planning that made it work out beautifully. The same consistent quality of work is true for those who have serviced the issues on the older system put in 2 years ago by another company. I cannot say enough about the entire experience from Shaun in sales to the install with Luke, Tommy and Ben. You want a job well done with integrity and professionalism this is your company.
Description of Work
New Mini Split System and repair on older system
Category
heating & air conditioning/hvac
Patrick F.
12/20/2017
We found Scott Lee Heating Company through our Costco membership. Everything looks and runs great, company was very easy to communicate with! The technicians who performed the installation were very courteous and made sure to clean up the basement area when they were done. Once the install was completed the installers explained all the work performed, as well as how to operate the thermostat.
Description of Work
Replace Furnace, AC, Thermostat
Category
heating & air conditioning/hvac
Service Provider Response
Mr. [Member Name Removed], Thank you so much for the kind words, glad we were able to serve you with level of customer service you deserve. If you need anything in the future feel free to give us a call.Susan A.
10/03/2017
They seemed honest. I would use them again if we still lived there.
Description of Work
They worked on our heater.
Category
heating & air conditioning/hvac
Service Provider Response
[Member Name Removed], thank you for the positive review. If there is anything you need at your new residence let us know.Jerry C.
09/07/2017
They do a good job. I have been using them for 28 years. I don't have to call them, they call to automatically set up the service appointment. They come when the say they are going to come. They are good about telling us if we have any problems coming up. They keep us informed. Best of all they keep out AC fan condenser always working. So far I have not been without or surprised with any problems.
Description of Work
They came out in the Spring. They come twice a year. We have a contract withe them. It was for an AC checkup.
Category
heating & air conditioning/hvac
Service Provider Response
[Member Name Removed], Thank you for the opportunity to serve you and for the positive review.bill D.
08/22/2017
Responded to request for service promptly and gave us all options for repair or replace. Very professional and informative. Well organized company all around. Would recommend them highly. So far new system is fine, only time will tell, but installation went well and we feel all will be fine.
Description of Work
Replace HVAC system.
Category
heating & air conditioning/hvac
Service Provider Response
Mr. [Member Name Removed]., Thank you for the great review, if you have any questions or concern feel free to contact us.JOHN V.
08/19/2017
Crickett M.
05/24/2017
After checking the system, frion was added which fixed the problem. Also set-up both units on the Scott Lee Maintenance program.
Description of Work
Troubleshoot an a/c unit that was not running cold.
Category
heating & air conditioning/hvac
Service Provider Response
[Member Name Removed], Thank you for the positive rating and welcome to our maintenance program.Paul K.
01/21/2017
Six years ago we got a new air conditioner and furnace from them. I get a service agreement from them and it is around $175 a year. He serviced everything in about an hour. They are always very responsive, professional and they are efficient punctual and everything. They are great.
Description of Work
They have serviced our A/C and furnace for the last 35 years.
Category
heating & air conditioning/hvac
Donna S.
11/18/2016
james C.
11/15/2016
We signed a contract with them that it takes care of everything. They were here in seven o'clock, didn't get any later than that.
Description of Work
We have a contract with them. Right at the moment, they're doing furnace and they will do air conditioning in the spring.
Category
heating & air conditioning/hvac
PEGGY L.
11/01/2016
Jane D.
07/31/2016
We are on the fifth service call with four different techs. We have a brand new furnace and blower and had been told our ten year old AC of the same brand should work better now. We had repeated issues with the ac block freezing up and have not gone a year without some sort of issue. Now, right when e ten year warranty is expiring, we are five visits in with resolution. Reports I read suggest the average AC lasts 16 years. This is our second Lennox and consistently with Scott Lee and we have had nothing but repeated issues.
Description of Work
Air conditioner not cooling. Determine the issue.
Category
heating & air conditioning/hvac
Service Provider Response
Dear Ms. [Member Name Removed], I apologize for the recent issues that you experienced with your heating and cooling system. Know that Scott-Lee Heating will be here in the future if you have any other heating or cooling needs and resolve the issue quickly and promptly. Once again I am sorry for the multiple trips and am glad we have the issue resolved for you.Rhonda R.
07/29/2015
Arrived on time at 7am,with enough manpower & equipment to finish the job by 1 pm. Professional at both install & payment transaction. Replaced Lennox units (lasted 15 yrs.) with newer version 14ACX - 4.5 stars on the old ones.
Description of Work
Replaced two AC units
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for the positive review of our company, if you have any other needs know that Scott-Lee Heating will be there for you.Leonard M.
12/30/2014
Dennis B.
06/11/2014
The Scott-Lee team arrived on time (7:00 a.m.) and placed drop cloths and runners on the hardwood floor and carpeting. After an initial inspection, they began removing the old system. They did an excellent job installing the new system, explaining how it operates and adjusted the duct work dampers. They completed the install at approximately 3:00 p.m. The installers did an excellent removing the associated debris.
Description of Work
Replace my existing furnace, A-coil and Air conditioner.
Category
heating & air conditioning/hvac
Ronald G.
05/14/2014
Dennis E.
01/16/2014
Sue H.
08/20/2013
They've been around for a long time. It's well worth it. They made arrangement for a plumber to come in for the water heater, and the timing was like a ballet. It was perfect timing. They came in on the day of installation and they did in a half a day. They came in the morning, and this was something that you have to take out the furnace in order to get to the water heater. They took all of those things out of the closet in my garage that housed it, and as they were pulling up, the plumber was pulling in, he did his work. They returned a couple of hours later, he got out of the way and they came and took care the rest of it including the air conditioner. I've been very pleased with it. The Saint Louis County inspects installations of all furnace and air conditioner to make sure they're done right, and they were going to do an inspection for me on September 9th, but I know there will be no problem because this is a good company. They stand behind their work. They were also courteous, and respectful of my privacy. There would have been a short cut for them to go through my house to get to the backyard but they didn't because I was uncomfortable with too much walking through on floors and so they just went down the block and around, and came up the back way. They were very good. They cleaned up after themselves. They did all the things they were supposed to do. Their pricing was fair. So far, everything works well. I love the new thermostat. I'm sure the equipment was installed properly and that I will be saving considerably on my electric bill. My neighbors recommended them. I'm very glad I chose them.
Description of Work
Scott-Lee Heating Company replaced my furnace, and air conditioner. They changed the thermostat, and humidifier. I paid $6, 258 for 850 square feet but I think that also takes in my garage to be heated and cooled. My units were between 28 and 30 years old. They were actually the company that put in the original equipment for the house.
Category
heating & air conditioning/hvac
Chris R.
05/10/2013
The service appt was scheduled for another day but they were in the neighborhood and called to see if they could come by a few days earlier. I said yes which was good for me too. The technician called when he was on his way and arrived promptly. He placed booties over his shoes to protect the floors. He explained rebates that were available and went to work checking the unit in the basement. He came up and told me he was going outside to the AC unit. When he was finished he told me everything looked good and what he had done. He was very polite. I was pleased with the young man's overall professionalism.
Description of Work
Spring check-up for AC unit. The price also covers Scott Lee coming back for fall check up of Heating unit.
Category
heating & air conditioning/hvac
Roger O.
05/05/2013
The estimate was quick and professional with full explanations of all rebates and deductions. The installers arrived on time and did all work specified. Cleaned up after they were finished. We had a short notice situation and the company and it's personnel helped complete all bidding, removal and installation within our time frame.
Description of Work
Replaced existing 21 year old A/C and gas furnace. Updated flue system, furnished new copper tubing, installed new digital thermostat, replaced humidifier water supply connection and valve. Ran system checks and completed paper work for electric company rebate.
Category
heating & air conditioning/hvac
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Services Not Offered
Large commercial replacement over 30 tons. duct cleaning.
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