Coco & Sons Painting & Home Improvement

We hired Coco and Son's painting to repaint the entire first floor of our home as well as our kitchen and mudroom cabinets. Our kitchen cabinets have a hand painted shadowing in the inner part of each panel. Mr Coco said that he would be able to do this but it would take some trial and error. He said this in front of my wife and I as well as in front of 2 of his 3 sons that came to work work on our project. Midway through the kitchen cabinets he came up to me and said that he did not bid for doing this hand painting and could not do it ( had we known he couldn't and had no intention of replicating this trim, we would have used someone else. I'm pretty sure he knew that and is why he said he would do it up front but that's speculation.). He didn't offer any reduction in the price for not doing the trim and we had to pay to have someone come in and do the hand painting. The second of many quality issues was in the number of coats that our cabinets received. He said he would do 2 coats on all the cabinets. After doing the first coating on a Friday he had my wife come take a look and said "don't worry about any spots this is just the first coating". The next morning he came in and removed all the plastic and said the cabinets were done. We reminded him that he had said it was just the first coating and he denied stating that and said they had received 2 coatings. It's very obvious they haven't. They did not replace brackets they had taken off. I still have wall outlets that they removed and did not replace. Mr. Coco yelled at me over the phone, that this job was taking too long and he needed to move on to other jobs. I found Mr Coco to be very willing to lie and misrepresent the work he was going to do. I have some rooms that already need to be redone and repaired because of the lack of quality of work and, in the cabinets case, lack of coatings of paint. Make sure every little detail is written down in your bid. Do not take his word on what he will do.