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Bellhop

In-State Moving Service, Out-of-State Moving Service, Signs Service,

About us

Bellhop is the modern alternative to traditional moving companies in St. Louis. We connect you with friendly, background-checked drivers and movers in St. Louis to help you or your business move from one place to another. Bellhop offers the moving services you need: loading, unloading, arranging items or furniture, and more. Bellhop has completed more than 300K moves and averages a 4.8 star rating—we got you

Business highlights

Se habla espanol
14 years of experience

Services we offer

Commercial Moves, Corporate Relocation, Full-Service Moves, Labor Only Moves, Local Moves, Long Distance Moves, Office Moves

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.548 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
2%
2
0%
1
10%
Showing 1-25 of 48 reviews
Athena M.
Dec 2023
1.0
$1,200
Bad I still have not been compensated and at this point have to go to court

Athena M.
Nov 2022
1.0
$1,250
Do not use this company in St. Louis mo I’m a flood victim the movers tore up all my furniture I had left. They even stole from my home made a police report they cussed us laughed at Kristin in management showed up late with 3 workers I hired 4 showed with no stretch wrap I had to go buy Some and they still did not use it they said they were tired had just did another Move and moved sluggish tire yo my fridge put holes in my wall used explicit language when asked to wrap my furniture stood on my family food cooler sat water bottles they were drinking from on my dining table scratched my expensive washed up head boards footboards I spoke to bellhop during the move asked them to stop the move they said no. We were traumatized again. Through my items in the truck did not take all my items I had to rent a uhaul the following day to get the remainder items out and bellhop took my initial amount from 1250 for five hours to 1800. I said they were not moving and taking breaks is why it went that long. Long story short after everything I went through they offered me 396. To not file a claim and accept that offer. I told Megan absolutely not the movers tore up thousand dollars worth of my property I wanted compensation. They tried to offer me through claims 170. For destroying my fridge that costs around 1600. Megan said insurance not paying you more you should take this offer. They are scammers

Emily M.
Aug 2022
1.0
$998
If I could, I'd purchase a highway billboard for the sole purpose of telling people not to use this company. I hired Bellhop for a small move 5 minutes from my current home. I love the UI experience and was so impressed with the modern scheduling (so many moving companies are old school). I scheduled about a month in advance of my move. Less than 24 hours before my move, Bellhop called me and left a voicemail. They then sent me an email saying that they couldn't assemble a team for my move and asked if I'd be okay rescheduling my move for 10 days later. They told me on a Sunday (everything is closed), so I had to call 30+ companies and pay extra to find a company who would move me on such short notice. While the customer service team did seem sorry, they did not seem to understand how difficult it is to reschedule a move 24 hrs before it happens. Moving is literally always time-sensitive. They did not seem to be trained in how to deescalate angry customers. They apologized, but offered nothing to make it right. I even said "please give me a reason to not leave a bad review, because I hate doing this and want to be able to recommend you" and they said "well, you do what you have to do." and offered to refund me, but that was it. I have moved several times with "old school" companies, and never have had someone cancel less than 24 hrs before my move. This company made me angry cry (not pretty), pay extra, and did not do anything to make it better. Using Bellhop will make your move even more stressful than it already is.

James S.
Aug 2020
5.0
Yes, I recommend this pro
$800
These guys are excellent. Watching the crew clear out my apartment was like watching ants move a food source into their nest. I had them hired for 4 people across 4 hours, they had me packed up, moved in and ready to unpack in just over 3 hours. Great service, will contact again if I have to move again.

Jennifer F.
Aug 2020
5.0
Yes, I recommend this pro
So professional and careful with our stuff. Very efficient.

Scott G.
May 2020
5.0
Yes, I recommend this pro
$100
Excellent. Two men finished job in 15 minutes.

Kimberly H.
Apr 2020
1.0
$500
Horrible! Our furniture is scratched and they hit a tree, broke a huge branch and left it. We got in trouble with our HOA on our first day!

Kimberly W.
Feb 2020
5.0
Yes, I recommend this pro
$300
Fast and organized the guys were super friendly and helpful. Very organized.

Beth M.
Jan 2020
3.0
$1,300
I actually chose this company based on reviews here. If you are thinking about them, please look further, and read Facebook reviews as well. Bellhops is not an actual local moving company. They are a portal of sorts that subcontracts out to area moving companies. So, your experience can be COMPLETELY different than other folks, based on who is in your area. We had a very bad experience with Bellhops. First, you have to put a HUGE deposit down, based on six hours, even if you only plan on two. That made me very uncomfortable. And they found a way to stretch it to six hours of time. We were able to negotiate after the move, due to our bad experiences with them, but the money still has to be available in full up front, reserved by a credit card. And their prices are HIGH. The team we had was a mixed batch. One was very professional, courteous and worked hard. He was a gem. One was rude, cussed and complained the entire moving time, had no respect for our possessions, and I wouldn't hire him to walk my dog. The others were neutral, but were not careful with things either. We had several brand new moving boxes busted completely open due to rough handling. My washer has new scratches down the front now that it never had before, and they dropped it off a step hard enough to break the tub stabilizing ring inside. Most of the guys seemed just careless, lets-get-it-done-and-out-of-here. It was very chilly and damp that day, and it seemed no one wanted to be there. They took the back door off at our old place to get things out easier. But they were going to LEAVE without putting the BACK DOOR BACK ON!! When we returned the next day, we found some things had been left out in the yard overnight, and were now soaking wet. We did not have a great crew. We also had several things broken during the short move. We were able to get a token refund towards replacing the items, but that was all. (It did not include the surface damage to things like wood chipped off an antique dresser or the handle broken off a cabinet. I can't replace or fix the dresser, as the wood chips are who-knows-where.) Also, the time frame for making a claim was so short, we were not even able to unpack the majority of our items in time to have anything else included, so we could only claim the visible damage to the larger items. The way things were stacked in our new place, we still cannot get to some of the boxes, and very heavy things were stacked on top of lighter things, which makes it interesting to try to UNpack. We aren't wealthy and didn't have a lot of fancy things, but I did expect them to treat our items as they would their own, and that didn't really happen. We had limited choices in moving companies, and relied on Angie's List reviews to help find a decent one. We didn't have a lot of choices, mainly because of the time frame our complex gave us to move and it was during a holiday week. Perhaps this contributed to the general sour attitude of the moving team, but if this is your job, you work your job on the days you need do it. The one that complained all the time would not even take some of our pieces of furniture, and we ended up having to just discard them due to our tight moving time frame and not enough manpower to get them on the U-Haul we also had to rent AFTER Bellhops (rented because there were so many things left behind). So, that was an additional expense for us, as well as more work on us, after hiring them to do the lifting and moving. Overall, I do not think it is Bellhops themselves as a whole that was the end problem - it was the team they subcontracted out. The customer has no control over that. But, Bellhops needs to SCREEN their people better. I made sure they knew about our experience with each "team member", so they can hopefully note it going forward. I won't name names here, because it would be irrelevant unless you were in our same area. Everyone will have different people, most likely. We had a guy I'd hire for any job I had, and one I would never hire for ANY job. Some of the quote was a little vague to give them wiggle room, which I'll be looking for next time we have to move. I learned a lot during this move. (This is only the second time in our lives we've ever hired a moving company - we've always done it ourselves, but due to age, could not do so this time.) So, your experience with Bellhops can likely vary widely, depending upon your area. What I DID like about Bellhops was the communication from corporate. They did stay in communication with me. Reminders were sent out before the move. Photos were sent of who would be coming on the team, so we knew who to let in the house. The after-move customer care team was outstanding, and patiently listened to my discussion of our experience. The damage reimbursement should have been a little more, in my opinion, but it was not totally unfair - more of a "just-barely" amount. So the Bellhops home offices are doing their jobs well (they are located in Tennessee, as I later learned), but they need to screen the subcontracted team members MUCH better.

Rebecca C.
Jan 2020
5.0
Yes, I recommend this pro
$100
I used them for a couple of times they were good and smooth. They were the people I only use for moving and I recommend them.

Sabastian O.
Jan 2020
5.0
Yes, I recommend this pro
It was super

Linda B.
Jan 2020
5.0
Yes, I recommend this pro
Bellhops quickly responded to a request for a short notice move. The movers were on-time, efficient and courteous. Would definitely call them again

Daniel V.
Jan 2020
5.0
Yes, I recommend this pro
Punctual, professional, and friendly. Would use them again

Steph P.
Jan 2020
5.0
Yes, I recommend this pro
$1,000
It was great. They were always friendly, fast, and efficient. Does always a really good job.

Janel J.
Jan 2020
4.0
It was unorganized and stressful. The “manager” that day was too busy on his phone to do the work that I paid for: his assistant did more work and was actually on time. He also had a dog in the car in the middle of summer. I was not impressed.

Sheila C.
Jan 2020
1.0
$500
Terrible!!!! Do not use this company. The movers got lost and charged me the extra hour it took them to get to my home across town. They move at a snails pace to rack up the time to charge you as well as damaged my personnel property. I called the company refusing to pay the extra hour and the still charged my card. NEVER use this company!

Erin C.
Jan 2020
5.0
Yes, I recommend this pro
Easy and professional. Loved this service!

Gretchen E.
Jan 2020
5.0
Yes, I recommend this pro
$200
Superb! Excellent attitudes, teamwork, and strength. I recommend to anyone in need

Sean D.
Jan 2020
5.0
Yes, I recommend this pro
$350
Extremely quick and professional. They work hard to make the move as simple and stress-free as possible.

Alisha G.
Jan 2020
5.0
Yes, I recommend this pro
$300
Great and friendly service. I couldn't have done it without them. I will definitely hire them if I move again.

Candy J.
Jan 2020
5.0
Yes, I recommend this pro
Very helpful and good. Lots of really heavy furniture and they handled it carefully and completed all in a timely manner. I will use them always!

Delores C.
Jan 2020
5.0
Yes, I recommend this pro
$287
It was great. They were respectful and very professional.

Mary L.
Jan 2020
5.0
Yes, I recommend this pro
Great! We have used bellhops twice and they were professional and friendly each time!

Clarence D.
Jan 2020
5.0
Yes, I recommend this pro
Very quickly according to standards!

Alyssa M.
Jan 2020
5.0
Yes, I recommend this pro
$630
Bellhops is an affordable, friendly, and quality service. I recommend the company to anyone who's looking for movers.
Showing 1-25 of 48

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bellhop is currently rated 4.5 overall out of 5.

Bellhop accepts the following forms of payment: CreditCard

Yes, Bellhop offers free project estimates.

No, Bellhop does not offer eco-friendly accreditations.

No, Bellhop does not offer a senior discount.

No, Bellhop does not offer emergency services.

No, Bellhop does not offer warranties.