Aspen Contracting, Inc. is a nationally acclaimed roofing company with a skilled workforce that uses quality materials, all backed by the Aspen Ironclad lifetime warranty. We work with our customers and their insurance companies to identify damage, and to repair or replace the roof, siding and/or gutters. Aspen installs over 10,000 projects each year. We specialize in new construction, replacements and storm restoration of roofing, siding and gutters.
Aspen Contracting, Inc. 4141 NE Lakewood Way, Lee's Summit, MO 64064 Roofing contractor Alexander Family 356 points a minute ago I would never do business with this company again. It took 6 months to install our roof and gutters. They showed up unannounced each time. Left nails, shingles and metal in our pool, yard, driveway and gardens. They had to come back out multiple times to fix issues. They ripped our antenna wire in half. Than they tried billing us over a half dozen times for anywhere from $500 to nearly $7,000 more formwork they didn't do. I had to resubmit revised invoices for them to fix. They charged a friend the less then 5% less for half the material and a much simpler job. All of which i have proof. No discount offered for the enormous headache even when asked was told no. Promised additional material for the shed they messed up and then they back out, but all on camera promising. They are shady, stay away. I wouldn't give them even 1 star if I didn't have to. UPDATE: I called them as requested and was told it was corporate that made the reply but that they don't handle the issues. It took multiple phone calls to get hold of someone. I kept getting promised a phone call back but no one did. The manager said he would take care of things and discuss with corporate and call me back with the outcome. Once again an empty promise. Over 2 weeks and nothing.
Description of Work: Roof and guttera
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$15,000
KAYLA F.
02/2021
4.0
roofing
 + -1 more
after damage to our roof from a hurricane, Aspen contracting aided with our needs. the seller was kind and fast with getting us set up for a new roof. however, he screwed us in the contract when he said we owed him the overhead and profit that our insurance company said was for us.
Description of Work: new roof was needed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Robert R.
10/2016
5.0
gutter repair
 + -1 more
Very good :) great people :) job complete in two days
Description of Work: Replaced a roof :)
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy G.
10/2016
5.0
gutter repair, roofing, siding
 + 1 more
Everything went well and on time. Workmanship was great and all employees we dealt with were very nice and concerned about fulfilling our expectations regarding the work. Supervisor responded quickly to any phone calls, emails or texts regarding questions or concerns.
Description of Work: New roof, gutters, downspouts and some siding replacement covered by insurance claim. We had some trim work performed at same time as well as porch ceiling enclosure and some vinyl / aluminum covering of exposed wood.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron G.
06/2015
4.0
gutter repair
 + -1 more
unknown
Description of Work: Replaced cedar shake roof with composite
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$96,000
Response from Aspen Contracting Inc
Thank you for your business! Aspen has taken the responsibility to ensure that all projects are completed to the highest of quality possible.
James C.
04/2013
1.0
siding, gutter repair, roofing
 + 1 more
They did not earn my business. I went with a local company.
Description of Work: Called these guys in while they working out of a temporary office in O'Fallon, IL after the April 2012 hail storm. Got a bid for my roof and they were to come back and work up a bid for siding also. They never came back for the siding. Called them three times and they failed to return my calls. I called the 800 number and asked if they were still in the local area or did they head down south chasing tornados. They stated they were still working locally (this was late August 2012) and would have their "local manager" contact me. He did the very next day and stated he would have the guy I was originally dealing with contact me later that day. I told him that if I didn't hear from him by noon the next day, I was calling someone else. I didn't hear from by noon the next day so I went with a local company that was happy to earn my business.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Aspen Contracting Inc
We appreciate the negative circumstance you described. At Aspen, we have taken strides to ensure that effective communications with customers is being made in a timely manner.
cathy m S.
12/2012
5.0
gutter repair
 + -1 more
The crew had 4 roofs on in 1 day. Great service.
Description of Work: Brent was very helpful. Took care of 4 roofs, great job. Would recommend & use this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Aspen Contracting Inc
Thank you for telling us about your excellent experience with Aspen - we appreciate your business!
Darla K.
12/2012
5.0
gutter repair, roofing, siding
 + 1 more
They were very professional. Did the job each group cleaned up and supervisor looked over every thing daily to make sure every thing was done and cleaned up.
Description of Work: We had hail damage in the area and had many damage homes Aspen was working on my neighbors home I talk to them before leaving for work one morning and ask if they would look over every thing and when I got home he had every thing ready for me and gave me a quote. I went with Aspen Contracting. They started that weekend and finished within a week or so with both siding and new roof. They had a delay in the siding but that was not there fault the company they ordered the siding from was so busy with all the orders but Aspen kept me informed on this on a daily bases. They had two groups come in one for roofing and one for siding both groups cleaned up after they finished and there supervisor came around many times a day to check on them and to update me. I would give them all in all a excellent report and would use them again.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,833
Response from Aspen Contracting Inc
We appreciate your business! Aspen strives to complete all work in a timely manner, and apologizes for any delays that you experienced.
Phillip D.
07/2012
5.0
gutter repair
 + -1 more
I have not used their services; I just talked to them. The quote was reasonable and satisfactory.
Description of Work: I got a quote from Aspen Contracting for gutter repair and replacement.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from Aspen Contracting Inc
Thank you for your review of our company!
Deborah Y.
05/2012
5.0
gutter repair, roofing
 + 0 more
They did a wonderful job! They were very professional and on time. They had a supervisor that supervised the job, Joe Nussbeck (866) 880-1594. He was very responsive and explained to me the process of the job. The whole process went so smooth and easy! I am working on an addition to my house with a different company and the different company also stated that they did a really good job!
Description of Work: After having hail damage done to our house. We hired them to repair and replace our roof. They also put on new gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Response from Aspen Contracting Inc
We are happy to hear about the positive experience you had with Aspen, and we appreciate your business!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Roofing,
Siding
FAQ
Aspen Contracting Inc is currently rated 4.2 overall out of 5.