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Sutter Sewer and Drain
Powerwashing, Exterior Surfaces - Sandblasting, Complete Home Inspection,
About us
Sutter Sewer and Drain is a real plumbing and drain cleaning expert. Jonathan works with many Realtors and Home Inspection companies to provide the best service at a good price. At Sutter Sewer and Drain we pride ourselves on getting the job done right the first time; this is evident by our 30 day warranty and the fact that we have had the same phone number for 16 years! We have very few call backs meaning our customers are happy on the first visit.
Business highlights
Emergency services offered
26 years of experience
Services we offer
Drain Cleaning, General Plumbing, Video Sewer Inspections. Hydro Flushing.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.312 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 8% | ||
| 17% | ||
| 8% | ||
| 0% |
Showing 1-12 of 12 reviews
Christine S.
May 2017
Came same day and in a short period of time snaked the drain and got the flow of water moving again.
Jennifer A.
Dec 2016
Excellent! They showed up when they said just a few hours after my call. Honored my 10% off coupon. Didn't try to jack up the charges. I had hired another company that charged $75 just to get there and did NOT apply that charge to the $150/hour. Got much faster service for a little over half of what I would have paid the other company.
Caroline E.
Sep 2016
.
Chad S.
Aug 2016
unknown
Janice S.
Aug 2016
Description of work: The serviceman assessed the clogged sewer line from washer to opening in floor where sewage was when washer was used. He looked in the front yard but couldn't find sewer line, so he opened the inside line to run the scissor line through. He cleared the line successfully but the clean-out cap was broken in the process. He did clean up the sewage and mess successfully. By the way, my husband was unavailable for consult before the work was started, but later showed the worker where the outdoor line was located after the work was completed.
Response from Sutter Sewer and Drain
"Mrs. [Member Name Removed], We appreciate your input and have taken your feedback to heart. Going forward, we will ensure that our technician has replacement caps on the van to avoid the inconvenience that the broken cap caused in your situation. We will also take the extra effort to find an outside yard vent so that the cabling work can be completed without having to bring equipment into customers' homes. Customer satisfaction is critical for our success, and we will strive to do our best on every opportunity."
Janet P.
Mar 2016
unknown
Response from Sutter Sewer and Drain
"Thank you for taking the time to provide input that will help us give the best service to each customer that we have the serve."
Kathleen S.
May 2015
The blockage under the home was totally cleared. We have used this company annually since 2012 and they have always done a great job. We have many trees and the annual cabling is needed to clear tree roots. They have been on time, professional and they know exactly what they are doing. I would never change companies. I highly recommend Sutter Sewer and Drain.
Response from Sutter Sewer and Drain
"Thank you for giving us the opportunity to come to your service."
Gary P.
Feb 2015
Bob showed up on time for appointment. I asked him to use 4'' double cutter head, (prior time, service man used 3", drain plugged in less than 9 months.) He argued that this was not necessary, he was using a 4'' cutter, I doubt it. The cabling met almost no resistance, my guess is that he only used 3'' cutter. Bob spent 30 minutes on the job. Prior visit was done well and took 90 minutes.
Response from Sutter Sewer and Drain
"Consulted with Bob the technician on this job. He's an experienced technician, and made the judgment call to not pass a larger blade, which may have posed a risk to pipe integrity in this situation."
Nancy P.
Aug 2014
Great! Bob arrived 10 minutes early and cleaned up when he finished - he was very professional and courteous.
Response from Sutter Sewer and Drain
"Please ask for our customary 10% discount for all Angieie's list members on future work."
Brian K.
Aug 2014
They are good. It was absolutely fine. They did a great job and their prices were reasonable. The quality of work was excellent. I liked them. I've used them 3 times and I think it was $120 before. They were professional, courteous and the price was fair. It was a good value. I would absolutely continue to use them.
Response from Sutter Sewer and Drain
"Please request the 10% discount that we afford all Angie's List members on any work performed in the future. Folks like you keep honest hard-working techs fed."
Nicholas C.
Oct 2013
The inspector arrived half an hour late, but gave a 10% discount because of it. Inspector was friendly and knowledgeable. Overall he perfomed the inspection to my satisfaction.
Response from Sutter Sewer and Drain
"We don't get it right every time, but appreciate your willingness to give our team another chance. Looking ahead, we will always give you a 10% discount upon request."
Lindsay L.
Jan 2013
unknown
Response from Sutter Sewer and Drain
"We sincerely wish to regain [member name removed]'s confidence in our company. We did have weather related delays on that January morning, and hope to have an opportunity to provide the excellent service that she expects and deserves."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Sutter Sewer and Drain is currently rated 4.3 overall out of 5.
Sutter Sewer and Drain accepts the following forms of payment: CreditCard
No, Sutter Sewer and Drain does not offer free project estimates.
No, Sutter Sewer and Drain does not offer eco-friendly accreditations.
No, Sutter Sewer and Drain does not offer a senior discount.
Yes, Sutter Sewer and Drain offers emergency services.
No, Sutter Sewer and Drain does not offer warranties.